"I was incredibly surprised to find such a gem in Lugano. ALLthe staff (front desk, restaurant, gym, spa) were warm and welcoming and most important competent. The rooms are sparse but super clean and functional apartments. I enjoyed the spa services and products as well as the gym classes. The restaurant was the biggest surprise- should have a Michelin star. Excellent food, presentation and knowledgable and attentive staff. The view is gorgeous- i fact we saw an end to end rainbow one day after a storm from mountain to lake. Sorta sums up the place. Very intimate and special. "
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