Find all hotels by Independent in Coal City, IL

"This is a very clean and nice hotel. It feels brand new and the staff was incredibly friendly and polite. My only complaint was the noise. It seems like when building this hotel, they really cheaped out on soundproofing. It’s right next to the interstate which was loud inside the room, Also, you could hear every footstep in the room above us, and they apparently had young kids who were running around all until almost midnight. And I mean you could really hear them. On the second night we stayed, I was watching television at a very normal volume level, and the manager must have received a complaint and had to come ask us to turn it down. I could barely hear the tv over the air conditioner, but it was bothering our neighbors. Not their fault, but the walls must have been as bad about noise transmission as the floors. Otherwise, perfectly nice hotel and very clean."

"Room smell like cigarettes, no shampoo or conditioner or body wash it was empty breakfast area dirty"

"Friendly staff, convenient, housekeeping staff availability, comfortable."

"Continental breakfast average. Front desk clerk Michelle was always friendly and helpful. There are 2 new 100 gallon water, still their shipping containers, sitting in the hallway. I was there for 3 weeks and there was no movement to install the heaters. Hotel location was great for me. Close to where I was working. Morris has a lot to offer."

"Clean room and staff was very helpful and nice."

"Fresh pineapple and boiled egg breakfast is better than other this level of hotel. "

"Clean room & hotel. The #1 Best Western we've ever stayed in. Good breakfast."

"Room was leaking water from the air conditioner all night had the whole floor wet"

"Hotel stay was ok other than the front desk was rude. We were told we were not allowed to plug up our boat to outdoor power by fron desk worker without consulting any manager. Employee was extremely rude and didnt have authorization to deny access to the power outlet."