"First room, the toilet didn't flush. had to change to another room. The second room did not have a trash can in the bath room and no cups, also only had one bath towel. Has to go back to the office to get more towel and cups."

"I wouldn't know about the room because I never made it into one. My wife made the reservation for me and apparently because she was not present and then they said our last names didn't match which they do the person at the front desk would not check me in. So I told them to cancel the reservation and just give me the room since it would be vacant. And still nothing. I couldn't believe how rude and unaccommodating this person was. I was gonna pay cash for the room up front and still no nothing. I...

"Room where clean, I did see 2 small roaches, park kinda small, "

"Room was in poor physical condition but the worst part was the room was heavily infested with cockroaches from walls and lamp shades to the bath tub to the beds themselves. Took photos. Had to check out that same evening and look for accommodations elsewhere. Just a totally bad experience. Hotel said they couldn't refund the charges but had to go back through hotels.com."