Does Sterling Hotel Dallas have a pool?

Yes, this property has an outdoor pool.

Is Sterling Hotel Dallas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sterling Hotel Dallas?

Self parking is free at this property.

What time is check-in at Sterling Hotel Dallas?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Where is Sterling Hotel Dallas located?

Situated near the airport, this hotel is 2.9 mi (4.7 km) from University of Texas Southwestern Medical School and 3 mi (4.9 km) from Trinity River. Dallas Market Center and American Airlines Center are also within 6 mi (10 km).

Sterling Hotel Dallas Reviews, Deals & Photos 2025

About the neighborhood

Located in Dallas, Sterling Hotel Dallas is in the business district and near the airport. Dallas Market Center and Galleria Dallas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Check out an event or a game at American Airlines Center, and consider making time for Six Flags Over Texas, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing.

Visit our Dallas travel guide

2/10 Terrible

Merritt

17 October 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer Clear of the Sterling

Horrible hotel. Bed had cigarette burns. Room full of roaches, crickets and cob webs. Toilet over flowed and flooded the room. Awful place to stay

6/10 Okay

Wayne

10 November 2021

Stayed 2 nights in Oct 2021

6/10 Okay

Joel D

11 October 2021

Stayed 2 nights in Oct 2021

2/10 Terrible

Kenneth

10 October 2021

Disliked: Staff & service, property conditions & facilities

called to confirm and the person told me they were not affiliated with the hotel. i did not stay there. will be looking for a refund.

Stayed 1 night in Oct 2021

2/10 Terrible

Patrick

9 October 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible don't stay!

Missed my flight and was forced to stay at a hotel. All the other hotels were booked in the area so I thought to give this one a try. Went to check in and they declined my reservation saying they didn't work with third parties. The elevator didn't work while going up to the room and Once in the room it looked very dated. Slept with my day clothes on because I was worried I might get bedbugs.

Stayed 1 night in Oct 2021

8/10 Good

Debbie, Fairview Heights, IL

3 December 2013

Liked: Cleanliness, staff & service, room comfort

Improvements are great, however....

This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist.

4/10 Poor

papa

23 November 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

James from Dallas

8 November 2013

Liked: Staff & service

Disliked: Cleanliness

Yuk and double yuk.

This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place.

2/10 Terrible

MarcMay

31 October 2013

Disliked: Cleanliness, staff & service, room comfort

I will not stay in this Hotel again

I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard

2/10 Terrible

Texas trainer

28 October 2013

Disliked: Cleanliness, staff & service, room comfort

Scary!

The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.

4/10 Poor

James from Dallas

25 October 2013

Liked: Staff & service

Disliked: Cleanliness

Yuck!

The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.

4/10 Poor

john

21 October 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont be fooled by the pics of the reception area

You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck!

4/10 Poor

Monica, San Antonio, TX

20 October 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

Hard to believe

I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold.

4/10 Poor

Padre Joe, OK

14 October 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to downtown

The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon.

4/10 Poor

Stephanie, Lawton ok

13 October 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

football game

toilet would not stop running, found hair in the tub

2/10 Terrible

Victoria, las vegaS, nv

9 October 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

it's so old!!

So my boyfriend and I came out here for a football game when we landed we found out that our reservation has been cancelled at holiday inn so we were searching desperately fire a hotel that wasn't booked. We found this one and I didn't see any pictures or anything first but it was $155 for 2 nights, I figured it had to be a decent hotel.. when we arrived it seemed good, the lobby was nice the front desk agents weren't professional though but they were nice. We went up to the room old, like a motel 6 the small tvs were fuzzy we had circuits go out in the bathroom and there was no shower curtain, when I called for more towels they wanted me to go get them.. but It was clean there were no bugs and a roof over our Head . I probably won't be staying here again willingly but if I was stranded and this was the only place open I would.

2/10 Terrible

Santiago, Dallas

8 October 2013

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Commet

The door was hard to open the contol to the tv was broken i was not happy with the room nothing work in this room

10/10 Excellent

Sherron, Dallas

25 August 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Groc. store inside hotel! shuttle serv 2 luv fld.

It was very pleasant; staff as well. Frig & micro so I could have the nice frozen meal I bought at the CONVENIENCE STORE INSIDE THE HOTEL! I bought ice cream for dessert at that same store. It is the hotel I will return to when I fly out again.

4/10 Poor

Verified traveler

14 August 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

11 August 2013

Liked: Staff & service, property conditions & facilities

Disliked: Room comfort

Okay for the money

The phone didn't work in the room. I missed a flight. There was a dirty wash rag in the shower curtain, but other than that, it was fine. I should have just asked to switch rooms to a phone that worked.

2/10 Terrible

Verified traveler

10 August 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stinky, dirty room

not good. the hotel smells like it was hosting a cigertte convention. We reserved a 2 bed room and receicved a single bed, and the room smelled horrible. after another 10 minute wait at the desk we got another room, which smelled bed, and was not very clean. the ice maker didnt work, and it looked like some bad things had happened in the room across from us.

4/10 Poor

Steven, OKC

5 August 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

Meh

The tv was ancient with crappy signal. There were no towels. The sheets had cigarrette burns even though it was a no smoking room.

2/10 Terrible

amy, bentonville arkansas

31 July 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel, wouldn't even recommend to my enemies

There was no door on our bathroom, had to get new room. It was outdated, had no bed skirts, nasty bathrooms, bedding, carpet, the list look goes on. The pool was the only bearable thing.

4/10 Poor

Maryann, Arizona

29 July 2013

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

The tub/shower looked like it had sewage backup in it. It smelled musty, The shuttle was very accomodating. We only stayed 3.5 hours.

10/10 Excellent

Richard Ray, Granbury,Texas

27 July 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy in and out.......Best mattress ever!

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