"The hotel was a very disappointing experience. The facility looked abandoned, and even the name was different upon arrival. I was told the hotel was closed and that they had no record of my booking, despite the fact that I had already paid. The reception staff were unhelpful and showed little concern for the situation. It took about an hour before they finally agreed to give me a room. Unfortunately, the room itself was dirty and had several damages. Due to the festival and lack of alternative...

"Filthy,had to ask for top sheet as blanket was unclean.pillows filthy Bathroom extreamly filthy.lightswitches everything filthy, long worms and snail on bathroom floor,no waste basket no bottled drinking water,waterpressure in shower dropping off.floortiles under basin and in areas in bathroom beyond professional clean.was late,so not able to look for different hotel"

"Not a very good place to stay. Bugs cockroaches flies. Mosquitoes are all over the place."

"冷蔵庫はファンがあるだけです でも、コンビニまで30秒、ホテルにの中に自動販売機もあるので問題なし スタッフはノリも良く優しく丁寧で最高です 清掃も廊下やプール毎日清掃してました 突然のシーツ交換もすぐに対応してもらえました 値段も安い！ かなりオススメです！ サヌールに行く時はもう一度泊まる予定です 場所もいいです！"

"Do not book here. Room had peeling paint and water damage everywhere, missing lights, dirty bathroom, bed linens had holes everywhere. Nightmare place to stay Still haven't received a refund from the rest of my stay"