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Onsen Hotel & Spa

2.0 star property
Mountain serenity meets outdoor relaxation at this peaceful retreat where guests can recharge in the spa tub while surrounded by nature

Choose dates to view prices

Travelers find tranquility at Onsen Hotel & Spa near the San Jacinto Mountains. Enjoy daily continental breakfast, an outdoor spa tub, and a 24-hour gym. Book a massage at the onsite spa, where attentive staff enhance every stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
The current price is AED 306
AED 343 total
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: USD 50.00

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 50.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 1 2027 to April 30 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 49 per accommodation, per stay, plus a deposit of USD 150 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 49 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Guests under 21 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Onsen Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Onsen Hotel & Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Onsen Hotel & Spa on 26 May 2026 start from AED 306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Onsen Hotel & Spa pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of USD 150 per stay and a fee of USD 49 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Onsen Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Onsen Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Onsen Hotel & Spa located?

Situated in a rural location, this spa hotel is within 12 mi (20 km) of San Jacinto Mountains, Palm Springs Convention Center, and Agua Caliente Cultural Museum. Palm Springs Art Museum and Joshua Tree National Park are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 183 out of 256 reviews
Rating 8 - Good. 38 out of 256 reviews
Rating 6 - Okay. 19 out of 256 reviews
Rating 4 - Poor. 7 out of 256 reviews
Rating 2 - Terrible. 9 out of 256 reviews

Reviews

Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean just like the pictures. Will definitely come back!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mei

Liked: Cleanliness, property conditions & facilities
Rooms are clean, staff are nice and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Large room. Nice shower. Comfortable bed. Great staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Staff & service
The room was spotless, and the staff was nice and courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds -and pillows , great continental breakfast and nice pool and hot tub . Rooms really modern
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very warm and welcoming. Room was comfortable. Mineral pools were amazing! Impressed that the buffet breakfast included decent hot food as well as the usual range of cereals and fruits. Very relaxing stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Galina

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, very nice overall. Will definitely return
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and updated. The staff was friendly and accommodated our late arrival. The hot tub and pool were clean and relaxing. The breakfast was a good start to the day with cheese omelette, cereals, bread, yogurt and fruit.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Good room and great staff. Be aware breakfast isn’t served until 8:30am, which is way later than we are accustomed to.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, safe spot to stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden gem of a place. Quiet, well run, clean, with a great pool and jacuzzi, and hot breakfast!! Dog friendly too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Very nice check in experience
Stayed 1 night in Dec 2025
Verified

8/10 Good

Parthiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool were great. In very quite location. Staff was great. There was some mixed up and our room was not ready when we arrived but they got it ready quickly. Breakfast starts late but have enough options.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities
The staff and stay that this hotel was amazing! The hotel was clean, staff very responsive, and so accommodating for all of our families needs. I would highly recommend!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt chill staying at this location. Super clean set up.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and helpful. The pool and hot tub are wonderful. Our room was spacious and attractive, and the property is quiet and peaceful. One suggestion would be to add a second chair and maybe an end table in the TV viewing area in our room because there is a nice amount of space for two people to sit. The location is within easy drives to Joshua Tree National Park and Palm Springs. We stayed four nights and enjoyed out time at Onsen Hotel very much. We did not use any of the spa services, so I can't comment on those.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
The staff were easy to talk too, the room was super clean, the mineral hot tub felt amazing!!! There were almost no guests there, it felt like a little slice of heaven.
View from my room
Back parking lot - easier to park then in the front
The room was huge!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid comfortable stay, short distance to Palm Springs.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole stay was good! The breakfast was only bagels, toast(wheat or cinnamon raisin bread), raisin bran or Cheerios cereal, Melon, or greek yogurt. The room was spacious and clean. Small hotel but cozy. Staff was friendly and very helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and staff very helpful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place!

Nice little place! I went in the quiet season, so it was very quiet, but that’s exactly what I was looking for.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service

Great

Always a great, relaxing stay.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay when exploring the Joshua Tree area. We enjoyed the quiet and the thermal spa!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and the staff was great.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, amenities
The stay was 9 days and sheets were not changed. Excuses by GM was small boutique hotel maid had flu couldn’t change towels etc. continental bkfast great when other guests customers were
Stayed 3 nights in Nov 2025