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"Very disappointing stay. Found multiple roaches — in the bed, shower, and even on the toilet seat. One crawled on my leg while I was in bed. The room was also uncomfortably hot, and although maintenance was friendly and came quickly, the thermostat is apparently programmed and doesn’t work properly. The halls and room smelled like weed. When I showed the manager photos of the roaches, she initially dismissed them as “not looking like roaches,” which was upsetting. Friendly staff, but everything else was unacceptable."

"There is no airport shuttle unless you get lucky and happen to catch it when it’s not busy. After 9 pm no shuttle to or from the airport and if you fly in late the shuttle will be full to get you back there in the morning. Waisted $70 on Ubers and taxis, would’ve just booked a more expensive hotel that has competent transportation to the airport."

"The room set back from the hallway kept the room nice and quiet. The parking situation needs some fixing though."

"Antonio, the front desk clerk, was amazingly nice. He made the check-in process smooth and brisk, like 2 minutes brick. He was very pleasant and informative. The location, as a Molecular Biologist whom works at several labs in the Medical Center, was perfectly placed. As a Houstonian, you are in Uber or Lyft distance for EVERYTHING like, Midtown, the Museum District, NRG, Houston Zoo. The hotel was clean and beautiful. The roof top pool and bar were so amazing. The shuttle to NRG for the Houston Livestock Show and Rodeo was a major thumbs up. My husband and I were grateful as we were able to drink with ease and not have to drive back to the hotel. The shuttle pickup and drop-off were perfect. I could not ask for a more better experience. The beds were a bit soft and the dresser has some knicks on it, but 10/10 I would recommend. "

"The rooms are small. The chair in the room is kids size. Horrible lighting in bathroom. The shower heads are different in depending on the room. No microwave in your room. "

"It was such a pretty hotel ! Really nice and quiet and perfect for pictures ! I didn’t eat breakfast at the hotel but the staff was so nice & friendly "

"I’ve stayed here many times and every time the rooms are clean, spacious and the staff is great"

"It’s ok. "

"The staff was excellent and the room was clean. Kevinia in the restaurant was especially great!"