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"The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast...

"We stayed to end out TT holiday in the IOM the hotel was gray outside and looked very dowdy. The staff in the front desk were very friendly. the rooms needed a deep clean, the restaurant was very quiet and the staff and food was extremely poor; I didn’t expect to wait so long to be told to wait on our self’s for a £60 Sunday dinner that was supposed to be our 10th wedding anniversary dinner, something luxurious but the lamb was cold and tough, the beef was inedible the veg was cooked well but...

"It's a very clean hotel, the ownership is very friendly and helpful. It is not a modern cookie cutter hotel or building. It is the Victorian era. It is not fancy in modern terms. The stairs are steep and narrow, they way they were done at the time it was built. I would like more lighting on them. Breakfasts were good and satisfying. I had plenty of hot water. "

"Friendly welcome, can’t do enough to make your stay great, that’s why I come back here every year. "

"Great location. Right on the promenade and close to the electric tram station. Walk to the other end of the promenade bracing but level. Loved the island. You can see lots by public transport. Get a GO card. Such good value. Beds soft and been well slept in. Breakfast bit disappointing- very traditional. We had a bar meal the night we arrived. Again disappointed. Steak sandwich on plain white bread - ??? We found lots of other fantastic places to eat. "

"We stayed four nights and really enjoyed it, the staff were kind and attentive, and went out of their way to help imperious ways. I wouldn’t say the breakfasts were as magnificent as some people have implied, it’s a pretty limited menu and if you go off the menu, things aren’t always great, but the coffee machine was fabulous."

"Great location. Great staff. Very good breakfast. Room size is typical of hotels of its era - small but comfortable. There is no lift but staff will readily help to carry luggage up the stairs to your room."

"I enjoyed my stay here very quiet lovely bathroom plenty of hot water. Parking good. Close to promanard. "

"Wonderful stay. The hotel was very clean and the staff very helpful."

"Friendly professional and proficient "

"Great location in castletown. Close to bus, tourist locations, and good food."

"The hotel was lovely, room was spacious, we felt very relaxed and at home everything was in easy walking distance ,will return thank you 😊 "

"The hotel is in a good location close the ferry terminal and restaurants pubs and shops. Breakfast was very good."