Find all hotels by Best Western in Duarte, CA from AED 317

"BED BUGS!!! In the morning, i had to take a cold shower. I spoke with the staff in the lobby. I asked her why the water was cold. No sorry, No apology, she just stated that they re-started the water heater. Really rude! Came home and my wife and I had bites all over our bodies!!! This place is disgusting and service is utter crap. "

"I upgraded our rooms at a cost for better beds and more room but the beds were HORRIBLE and very hard. We stayed close to the hospital for a good night sleep and didn’t sleep. The rooms need to be renovated because they look old: paint peeling, stained showers, running toilets etc. I stayed there 10 years ago and it really has gone downhill. It was close to the hospital though."

"Overall it is ok"

"Clean room great customer service at valet and front desk "

"This was a very nice and clean hotel. "

"Clean room"

"I came here to relax during Christmas and it all seemed fine until my last morning I work up with a bedbug running on my pillow next to my head!!! Staff was slow moving, not surprised and very slow to be helpful. Another young lady in the lobby said she seen the same kind of bug in her room! I had to go all the way off on them for them to jump into action. I had to leave my entire suitcase for them to dry clean and ship to me. I will never stay here or any other Moxy again."

"The place itself was good. Location was perfect for our visit. The issue- the overwhelming amount of fees that were charged!! Destination fee? Resort fee? $60 parking fee?? Had we known we may have chosen some where else"

"I want to sincerely thank the team at Hotel Glendale for making my stay feel so special during a really transitional time in my life. Kae from the Front Desk Guest Relations team and Bri from Housekeeping Team have both shown such genuine kindness and care. The way they carry themselves and the warmth they share truly makes a difference—it’s the kind of hospitality that makes someone feel seen and welcomed, not just like another guest passing through. For me, the value of a hotel stay has never been about price or luxury, but about the feeling a place gives you. Hotel Glendale has a warmth and comfort that’s hard to describe but easy to feel. While I’ve briefly explored a few other hotel properties during this time after experiencing a house fire and searching for my next home, it’s made me realize how special this place really is. Even being at a beachfront property on a high floor right now, I still find myself thinking about the cleanliness, care, and heart that exists at Hotel Glendale. The thoughtful details around the hotel,the vending machines on each floor, the fresh H₂O station, and the latte machines, are small touches that make the experience even more comforting. Thank you again to Hotel Glendale, and especially to Kae from International Guest Services at the Front Desk and Bri from Housekeeping Guest Specialist for helping turn what could have been a difficult time into something that still felt warm, welcoming, and memorable. It truly mea"