"An excellent stay and exceeded our expectations. Many thanks."

"The self serve check in machines x 2 were not working. No one the front desk, asked the lady managing the bar she said she would be there in a bit, but in the meantime continued to serve new people coming up to the bar, cleaned multiple tables all the time whilst I was waiting just to check in. Once I asked again and she came over to help,! but she was sickly sweet. I just wanted to check in. 20mins later it finally happened. Room was good, had kettle and tea available for the morning. Bathrooms...