"Helpful staff. Great location!"

"Good property. No real complaints. Everything was clean and comfy. Tap was missing a part which caused it to splash everywhere and make a mess. No big deal, it's a bathroom. Upgraded to the suite, plenty of space. House wines are actually drinkable. Concierge friendly and useful Good location for accessing castle etc, obviously a bit noisy Fri/Sat/Sunday but nothing a pair of earplugs couldn't block. Not swanky, but doesn't fall down anywhere either."