Burlington Hotel, Best Western Premier Collection

4.0 star property
This upscale hotel blends British tradition with local flavors, offering modern comforts in a business district location that feels surprisingly tranquil

Choose dates to view prices

Travelers find authentic British cuisine at the Bay Tree Bar and Grill, with a garden and terrace for peaceful outdoor space. The Burlington Hotel, Best Western Premier Collection, offers laundry facilities, express check-in/out, and multilingual staff for a welcoming atmosphere.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar
The current price is AED 276
AED 331 total
includes taxes & fees
26 Apr - 27 Apr

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Folkestone, Burlington Hotel, Best Western Premier Collection is in the business district and near the beach. Quarterhouse and The Tower Theatre are cultural highlights, and some of the area's attractions include Leas Lift and Elham Valley Railway Museum. Brockhill Park Performing Arts College and Russell Gardens are also worth visiting. Looking to get your feet wet? Water skiing, windsurfing and sailing adventures can be found near the property. Visit our Folkestone travel guide
Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR

What's nearby

  • Sandgate Beach
    Sandgate Beach
    3 min walk - 0.3 km
  • Leas Cliff Hall
    Leas Cliff Hall
    7 min walk - 0.7 km
  • Folkestone Beach
    Folkestone Beach
    3 min drive - 2.0 km
  • Folkestone Harbour
    Folkestone Harbour
    3 min drive - 2.0 km
  • Leas Promenade
    3 min walk - 0.3 km

Getting around

  • Folkestone Central Station
    15 min walk

Restaurants

  • The Bouverie Tap
    9 min walk
  • Juicius
    6 min walk
  • Papas Fish & Chips
    11 min walk
  • The Radnor Arms
    10 min walk
  • The Firkin
    12 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Upscale hotel in the business district
You can look forward to a terrace, a garden, and laundry facilities at Burlington Hotel, Best Western Premier Collection. The on-site restaurant, Bay Tree Bar and Grill, features British cuisine. In addition to 2 bars and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, a 24-hour front desk, and multilingual staff
  • Smoke-free premises, a front-desk safe, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 58 individually furnished rooms include perks such as 24-hour room service and premium bedding, as well as amenities like free WiFi and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and portable fans
  • Tubs or showers, free toiletries, and hair dryers
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

Is Burlington Hotel, Best Western Premier Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Burlington Hotel, Best Western Premier Collection?

As of 29 March 2026, prices found for a 1-night stay for 2 adults at Burlington Hotel, Best Western Premier Collection on 26 April 2026 start from AED 276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Burlington Hotel, Best Western Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Burlington Hotel, Best Western Premier Collection?

Check-out is at 11 AM.

Where is Burlington Hotel, Best Western Premier Collection located?

Situated in the business district, this hotel is within a 5-minute walk of Lower Leas Coastal Park and Leas Promenade. Sandgate Beach and Leas Cliff Hall are also within 10 minutes. Folkestone Central Station is 15 minutes by foot and Folkestone West Station is 19 minutes.

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Reviews

Burlington Hotel, Best Western Premier Collection Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Mohammed Abul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with an amazing room. I stayed in the Junior Master Suite and me and the wife were blown away. The bathtub is a great addition and the room is quite big with a sofa and 4-poster bed. It was honestly an amazing stay and we will definitely come back for another staycation.
Stayed 0 nights in Mar 2026
Verified

10/10 Excellent

catherine

Everything was lovely. Staff very welcoming, extremely dog friendly - we’d definitely go back.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gffgg
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Adrian

Liked: Cleanliness
Our room was excellent, wonderfully clean and comfortable. The staff were attentive and courteous. The public spaces are a little tired. The breakfast room / restaurant is basic. The parking is an absolute nightmare. Just pay for the parking permit to park on the Main Street to avoid the stress of finding a parking space.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Room exceptionally clean Parking a bit hit and miss
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean and warm room. Lovely, considerate staff. A thoroughly enjoyable stay. Wonderful staff, stylish atmosphere and quality beverages in the Bay Tree bar
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean throughout, pleasant, helpful staff, all of which are impeccably professional. Pleasant, high-ceilinged rooms.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Leonard

Liked: Cleanliness, staff & service
A nice mid price hotel near the coastline. A little disspointed we had to ask for a dog bowl and blanket after paying the extra fee and room upgrade for the dog. There was also little interest when we mentioned there was no hot water for the shower. Overall, it served its purpose for a short stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Lovely en suite. Delicious bar meal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with great view. Fantastic bar downstairs Great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old hotel with friendly, very professional staff. Clean, pleasant room with high ceiling, comfortable temperature. Bed was a touch hard for my taste, but thats the only criticism I had. Breakfast was nice and great value if booked with the room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Our room was huge and spotlessly clean, comfy beds and lovely view Staff were lovely, in particular the bar and restaurant staff who went out of their way to get our dinner order in without a wait as they had a big booking for 28 people. We loved our stay and already planning to come back
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilmour

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice relaxed stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Staff were really nice welcoming
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities
We did a room upgrade, well worth it. Great reception for dogs. Great quality breakfast. Dogs can't come in the breakfast room but table is laid in the bar, which is nice with view over the garden. We like this hotel, bit more expensive but well worth it
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Jo

Liked: Cleanliness, staff & service, amenities
Place feels like it needs a refurb as it’s looking a bit tired. The mixer tap in our shower wasn’t working so water was very hot.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, amenities
I had a lovely stay here, the rooms seem to have been refurbished since my last stay. My room was beautiful Definitely recommend and a good price too
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, well kept. Unfortunately the breakfast was very disappointing, greasy and not quality ingredients. we are vegan/vegetarian and the plant based bacon was very greasy, only small half grilled tomato and almost burned sausage. it would be great to check for fresher ingredients
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean, quiet and newly decorated room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jutta

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war wirklich sehr schön. Es wurde täglich gereinigt und es gab neue Handtücher. Zimmerservice war sehr gut. Essen in der Bar war sehr gut. Auch der Service und Barkeeper, vor allem.am Mittwoch war sehr gut. Leider weiss ich den Namen der Servicekraft nicht mehr. Sie versuchte sogar deutsch mit uns zu sprechen. Beim Frühstück war sie auch anwesend. eine top Kraft. Das Frühstück selber war sehr reichhaltig. Insgesamt ein gelungener Aufenthalt. wir kommen bestimmt nochmal wieder.
Christmas Pudding Cocktail. Super lecker
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Nick

Liked: Cleanliness
Arrived late left early
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Things would have been fine, except we had the hotel book us a taxi in the morning to our train, to goon to Wales. When we were downstairs waiting at the arranged time and the car didn’t show, we asked the man at the front desk to call and check on the taxi. He kept saying no, to be patient and give it time. We explained we didn’t have time as the train wouldn’t wait and new tickets were £500. Both my boyfriend and I asked that he just call, and he just wouldn’t. Eventually when we were about to miss the train we said no, you need to call. He did - no taxi was booked as they promised it was the day before. Eventually we got another taxi, made it with 1 minute to spare. When I asked him why he refused our multiple reasonable requests to do the basic thing we needed (and that the hotel said they had already done), he just said “what do you expect me to do about it?” I expect you to call the company. He said what’s done is done and it’s not his problem. He was rude at check in as well, but we let that go. But this was too far and he just kept telling me off saying it’s not his problem. So honestly, ridiculous service and can seriously impede on your ongoing travel (no uber in area) because some guy who works at the front desk wants to decide what you should do as opposed to rational decision making. Unnecessary and lazy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall thanks
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff polite and helpfull.Good location just a little noisy in the morning with doors banging down the corridor.
Stayed 1 night in Nov 2025