Find all hotels by Best Western in Fort Wayne, IN

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the stairs up to the third floor were really worn badly and dirty. Staff left bags of linens all over the hallways in the morning so you had to work your way through to walk down the hallway. And finally, the chain lock in the room was installed backward, meaning it would be useless if needed, one screw missing with the needed scree and a cordless drill left on the bathroom counter when we arrived. Staff was nice. Breakfast was ok. Price was ok. Probably not returning. "

"Clean, smelled amazing"

"I stayed here with my husband and four kids (ages 6mo-5yrs). I would definitely recommend this hotel for people traveling with kids— excellent price for what you got —a nice big room with pleanty of space for pack n plays and toys. Breakfast was fresh and had a good variety, and nice heavy tables that didn’t tip. There was also a lovely lady who was there each morning and happily greeted us and made sure we had all we needed. Bedrooms were comfortable, and the bathrooms and bedding were very clean and well attended to. There were a few things that were a little less than optimal but by no means “dealbreakers”. The room was a little stale (but not smelly) and alongside one of the beds was a fried potato wedge; in the living room area there was an unopened bag of Funions (which, honestly, we ended up eating…because who doesn’t love a surprise treat?) as well as multiple, subtle red juice type stains on the carpet. We came in on a Monday, so my guess is that the weekend cleaning staff may have been a little tired by the time they got to our room and overlooked a few things. Besides that, the freezer was in need of a little wipe down but was usable, reasonably clean and cold. They also had TWO Roku TVs which made entertaining the kids super easy (no channel surfing!) The hotel has been recently renovated, has a nice pool, helpful front desk, and I would definitely stay here again!"

"Clean rooms, friendly staff and breakfast was good, hot and plenty available. Could use more variety for breakfast. "

"Breakfast selection could be better. I did enjoy little breakfast I could just take and go. Parking was easy close to hotel. Hotel was very clean 10/10. "

"Every thing was good."

"The breakfast was great. The staff were helpful and friendly. The location was very close to restaurants."

"The room key machine was broken, and staff had to escort guests to our rooms during our stay, every time we left the room. The machine had been down 5 days according to staff. That's really not acceptable. A problem is understandable, but 5 days? There were no security checks, staff just asked your room number and walked you there without confirming that is your room. Poor way to handle the situation. "

"Yes"