"The room was immaculate and staff helpful and happy. There is no arcade on property as the listing suggests. The outdoor poor area and the back courtyard with coy pond are beautiful. There are cute little places throughout the hotel for photo ops! The bar/cafe has limited menu-card only, they do accept cash tips. Housekeeping will only clean your room if you ask. The food and coffee were delicious. Room service was delayed and our food was cold but they were very apologetic about the mix up....

"Good in every possible ways."

"Amazing pool "

"Staff was very helpful and nice "

"Ok"

"Atención rápida, limpio y bien ubicado "

"Staff were great...lobby was spectacular..."

"Good location and assessable to Universal Studios, Chinese Theatre and Citadel Outlet areas. Hotel is a mini-museum with lots of pictures and signatures of actors/performers on the walls. There is a great diner place within the hotel and the food is fantastic. Overall, a good experience. "