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"When we were checking out, the elevators didn’t work. This was not the fault of the staff but it made checking out harder."

"Very clean room. Breakfast was great. Kitchen accessibility was helpful."

"Breakfast was awesome. The room layout was great with the two televisions séparâtes by a wall and double doors."

"Historical hotel, but clean and good atmosphere"

"Room smelled like poop when we walked in. Coffee was amazing! Air conditioning stopped working in the middle of the night."

"Very clean very comfortable fair priced"

"sound insulation is no good. noise came in when people running or simply walking past the door. The bathroom ventilation fan makes noise throughout the night,"

"Great staff, helpful. Rooms need to be better taken care of. 1 room had large cobwebs on the AC. Second room had large area of water damage on the bathroom door. Staff helpful to switch room."

"Have stayed here multiple times. This property never disappoints."

"Close to parking"

"Did that already in previous reviews"

"The room was clean, up-to-date well maintained"

"All the staff were kind, knowledgeable and very helpful. The drivers of the shuttle bus to and from airport were excellent."

"It’s the worse place ever, when I went to check in they told me it was not available, and i put my reservation 3 weeks ahead of time , they should be more professional on communication they are terrible not professional at all, I would never go to that place."

"Excellent."

"I had to leave one day early. Manager said a refund for the second night had to come from Expedia. I’ve tried at least 3 different ways to contact you about this and you have not responded to me."

"Very close to Syracuse Airport, pleasant staff, readily accommodated our airport shuttle needs."