"Best service"

"Very nicely designed hotel, clean and safe. Staff is efficient and kind, they speak perfect english. Rooms are small but normal for region. Only real downside is AC is controlled for the whole building, I found the rooms could get warm."

"Great rooms, the view amazing, check in, extremely easy less than 5 minutes, wonderful customer service."

"Had an amazing stay! Temp was perfect and staff was kind"

"Great place to stay with great amenities from the bar, laundry and public bath. Also just a 5 minute walk to the train station."

"Clean . Near most attractions "

"Was smelly, dry, a little dirty, and reception wasnt helpful."

"Clean room, friendly staff. Breakfast buffet is very good. Room is small by western standards, but the bed/pillows was very comfy. Bathroom size is adequate, at over 186 cm tall, I fit ok. Two train stations outside your door. Shinagawa station is a short walk away"