"We had an INCREDIBLE stay at this hotel! Highly recommend it as it was a true highlight during our 2 week stay in Japan. The view and premises are absolutely breathtaking and the staff really bends over backwards to make your stay enjoyable. We found the breakfast buffet really good with lots of options. This resort also has many good restaurants on premise with a Chinese and seafood restaurant that we really enjoyed. Some reviews have commented on staff not speaking English but we did not find this to be a problem as many staff knew basic English plus everyone had translation devices to make it seamless. We were also there when a typhoon was approaching and can’t overstate how accommodating the staff were to make sure everyone was safe and very flexible in helping guests arrange earlier departures. Highly rate this resort - 11 out of 10 stars!!"
"Access to the airport seamless, proximity to the city hall information center and the bus terminal made the travel easier with multiple English customer representatives to assist with bus routes and prices."
"Nice hotel, convenient to wonderful local restaurants. Appreciate the availability of a quadruple room for our family (but would have appreciated a check in experience without a rude comment from the desk clerk about checking in to a quad room)."