Ascott Raffles City Hangzhou

Property class: 3

Choose dates to view prices

A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Ascott Raffles City Hangzhou. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a gym and a conference center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About the neighborhood

Located in Shangcheng neighborhood, Ascott Raffles City Hangzhou is connected to a shopping center. West Lake and Xixi National Wetland Park reflect the area's natural beauty and area attractions include Xihu Tiandi and Zhejiang Science and Technology Museum. Zhejiang Museum of Natural History and Westlake Culture Plaza are also worth visiting. Visit our Hangzhou travel guide
Map
18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang

What's nearby

  • Hangzhou City Planning Exhibition Hall
    1 min walk - 0.2 km
  • Raffles City Hangzhou
    3 min walk - 0.3 km
  • Hangzhou Grand Theatre
    6 min walk - 0.5 km
  • MIXC Mall
    11 min walk - 1.0 km
  • Chongyi Church
    5 min drive - 2.3 km

Getting around

  • Hangzhou Railway Station (HZD)
    9 min drive
  • Jiangjin Road Station
    19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    26 min drive

Restaurants

  • 老头儿油爆虾
    2 min drive
  • 量子咖啡
    17 min walk
  • Blue Willow
    17 min walk
  • Spice X 巡湘记
    16 min walk
  • Executive Lounge
    2 min walk

About this property

Ascott Raffles City Hangzhou

  • Hotel near West Lake
  • At Ascott Raffles City Hangzhou, you can look forward to a shopping mall on site, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool
    • Free self parking
    • Limo/town car service, buffet breakfast (surcharge), and free newspapers
    • Smoke-free premises, 1 meeting room, and an elevator
    • Guest reviews give top marks for the first-rate property condition
  • Room features
  • All 180 individually furnished rooms boast comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Rainfall showers, deep soaking tubs, and free toiletries
    • Separate sitting areas, separate dining areas, and kitchenettes

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  • Free WiFi
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AED 266 total
includes taxes & fees
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Frequently asked questions

Does Ascott Raffles City Hangzhou have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Ascott Raffles City Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Ascott Raffles City Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Ascott Raffles City Hangzhou?

Check-out is at noon.

Does Ascott Raffles City Hangzhou provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 9 AM–6 PM on request. A fee of CNY 600 per vehicle applies.

Where is Ascott Raffles City Hangzhou located?

Located in Shangcheng, this hotel is steps from Hangzhou City Planning Exhibition Hall and Raffles City Hangzhou. MIXC Mall and Chongyi Church are also within 2 mi (3 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

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Reviews

Ascott Raffles City Hangzhou Reviews

9.6

Exceptional

9.4

Cleanliness

9.8

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Couldnt ask for more.

Had a beautiful full serviced apartment. Very comfortable. Property was stunning, but best of all was the shopping mall below and the metro stops just across the street. Was able to get around town without a car very easily. The service was pleasant, but being a frequent traveler, I do not ask for much. Easy check-in. It is in a higher end part of town. Very clean and safe.
Stayed 4 nights in Dec 2020
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
3泊滞在しました。滞在中ルームクリーニング、ベットメイキングして頂きましたが杜撰極まりなかった。ゴミ箱のゴミはそのまま、ベットはしわしわのまま。朝一シャワーはぬるま湯しか出ません。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Brillant hôtel, best hôtel of 2019 for me:)
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
ロケーションも良く、部屋の清掃も行き届いており快適に過ごせました。
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and facilities as a service apartment
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación, limpieza impecable y muy cómodo. Buena relación calidad precio
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place, big rooms!

Very nice place, big rooms!
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hébergement.

Superbe chambre moderne et propre, on s'y sent très a l'aise.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很好，地板再清潔一些就更好。
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stunning view nice location good services good swimming pool
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for business and extended staying travelers.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置在新區，所以周邊配套很好，有大型商場，很方便，酒店亦很新，所以很乾淨，房間寬敞舒適
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent in every ways ! Love !
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
其他一切都不错，就是早餐过于简单了一些，早餐应该只有三星级水平
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019