Harrow Road Vacations

"Don't expect toilet paper unless you're willing to pay a massive upcharge! New boutique hotel in mint condition and great location in Maida Vale. Staff (all off-site) was wonderful during booking process online. We were initially told there was AC in the room we booked but then management realized there wasn't so they upgraded us to a room with AC at no extra charge. Bed was comfortable. Kitchen had too many unusable amenities in lieu of just useful space. How anyone could cook anything in...

"We specially booked a 2 bedroom apartment, which was confirmed in our Expedia booking. When we arrived it was a 1 bed with a sofa bed. This aside, the kitchen cupboard was off the wall, the bath was cracked, the tiles were broken and so was the dressing table and mirror. We communicated all of this to the host and their only answer, was that they would cancel the booking (as we are stood in the apartment) and give us a refund. We had no choice but to do this and were left in London trying to...

"The location was convenient to the public transport and there's a local shop nearby."