"The lady who checked us in was unprofessional and rude. Seemed put out that we showed up asking for a room. I mentioned the rate was over $50 cheaper on Expedia and she snapped back with “we don’t go by that if you want you can book through them but it’s gonna be a wait until I check you in”…it took under 2 mins for me to book through the app. This shouldn’t be a person who is the first line of representation for your hotel. "

"Mouse traps all over my room"

"깨끗한 객실, 친절한"