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"Excellent, friendly and professional"

"The staff was very helpful. Great breakfast as well! "

"The bedsheets and duvet were fantastic"

"Room was spotless but bathroom sink was cracked which we reported. Staff are excellent and offered us another room. We stayed where we were. Restaurant excellent and staff brilliant. "

"Nice room"

"Very convenient for terminal 5, friendly helpful staff. Good price. "

"Clean room and helpful staff"

"Staff friendly and helpful, ambience very pleasing, room was very nice. If I'm going to be picky the shower head holder didn't hold the shower head very well and the sink tap was too small so flooded the unit. Overall very satisfied with the stay."

"Such a lovely stay! Room was beautiful, lovely staff and the buffet breakfast was very good. Thank you, we will be back "