"This is by far my favorite hotel ever. The history and architecture is amazing and staff is so polite and welcoming."

"Staff very courteous; spacious room with bathrobe and a very nice view of the city. I recommend "

"Check-in was smooth and they were very friendly. Place is a great value for the money. Lots of parking. "

"Always a great stay at a Virgin hotel. The location in Chicago couldn't get any better. Only a few hundred meters from the river, close to Grant Park, many high-end shops, the Riverwalk, and too many grwst restaurants to ever visit in 10 trips! The rooms are spacious, clean & well-appointed. Everything you would expect from the Virgin brand. If you're in Chicago, check this place out. "

"Views from my room was so nice! Suite was really nice "

"Clean, quiet and comfortable room, courteous staff. We received a $25k food credit through Expedia and got exceptional pastries and coffee at the adjacent cafe."

"The room was amazing, I checked in at nearly midnight, I was wished a happy birthday and given several complimentary amenities. Unfortunately I couldn't use them as I was in severe pain after walking from the hotel that I had made reservations at 3days earlier and being rejected(because they didn't like my bank for the deposit,) The hotel collection Ambassador Gold Coast is on my list of places I will stay when I visit My City. "

"Buen servicio la habitación excelente "