Find all hotels by Excellence Resorts in Isla Contoy from AED 1,852

Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients. Also not the place for the college crowd, thankfully.

It was a bit tricky getting into the area. So from the cancun airport you will need to take a taxi or bus to the Puerto Juarez. Then u will need to get a ferry to get to the island with is where the resort is at. But other then that everything else was great.

We stayed in a suite and it was beautiful. Everything appeared just as stated in the description. The ENTIRE staff was amazing, Loving and caring. We started March 18-24, 2024. I have no complaints but was asked to leave a review in reference at anythings I thought could help better visitors existence. I did notice that often times the shot measurer wasn't completely filled before pouring in the cup. I wasn't prepared for the amount of dogs that would be accompanying people. It would be great...

I really enjoyed my stay here, I was on a solo trip for my birthday and everything was great, service , butler, house keeping, everything was a 10/10 will recommend!

Recently stayed at this hotel and would definitely stay again. It was close to the ferry( walking distance) close to shopping, there was grocery stores/shopping near. north beach ( voted one of the most beautiful beaches in the world) is walking distance. They have a continental breakfast included which is pretty basic but does the trick. The pool is nice. My room was a bay view and the view was breathtaking. I also had a refrigerator in the room, which was nice. The only negative I would say...

We had an incredible time at the Ixchel Beach house. Emilio and the rest of the team at the restaurant and beach were excellent. We were in room 409 in building two and it was fantastic. Each room is different, so make sure you request a room that has been recently renovated. The area surrounding the hotel come alive at night. Don't forget to try the churros and marquesitas from local street vendors. We really enjoyed our time in Isla Mujeres.

Gorgeous new hotel and resort. All of the staff were amazing. We were there 10 days after opening and were aware that staff were being trained and observed to make sure everything they did was just right. A couple of tiny hiccups but nothing that you would not expect

The property is beautiful! Located on the beach of the iconic Playa Norte. I was more than ok not having beach views because the garden is so gorgeous and the walk to the sand was probably 20 seconds from my room. Service was very accommodating and the beach club was everything you needed to lay out for an entire day! Highly recommended. Water at night takes 5 minutes to get hot, and the Wifi rarely worked in our room. Bed sheets kept coming apart to show the actual mattress. Housekeeping tried...

As someone who travels very often and has visited plenty all inclusive properties , me and my family had the best service and experience at the grand palladium. the food , location , and service was all great . However our best interactions was with Paul the guest service manager. Paul was very professional and respectful and was able to accommodate my parents to make them happy . He would go out of his way to make our experience and stay the best. I think Paul is a great addition to grand...

I went to Planet Hollywood Hotel for my 33rd wedding anniversary. Everything about my stay there was wonderful! The front desk staff was very welcoming, the rooms were beautifully designed and extremely clean. I plan to return there again, hopefully very soon. I definitely recommend this hotel.

This place is amazing if your looking for a quiet romantic spot away from Cancun. The staff is incredibly nice, always available through WhatsApp. Quick and friendly service. The ocean views are beautiful and the sunset is a bonus. The roof top pool is also a great amenity. The fresh squeezed juice and fruit for breakfast gives a refreshing start to the day. The only improvement could be the shower head which is a conch shell which has low pressure but other than that I would definitely come...

Must knows: At the airport… just keep walking and find your transport outside. Do not stop to speak to the people at the counters. They are selling you tickets to timeshare presentations. At the hotel… Skip the ‘vacation club’ presentation if you don’t want to lose 6-8 hours and spend $50k. It is not 90 minutes and it’s not cheap. The property was amazing. The food was great. Service was impeccable. The only ‘downfall’ was the presentation. Apparently, these are common at these places. It is...

Had Great time with this resort! Kids loved all the activities!

Its as pretty as it looks! We enjoyed our family vacation with older boys- ages 12 & 16. The staff is so helpful- Roger, Carlos, and Chris went out of their way to help book excursions or help with any need we had. Book a room with a view! The breakfast included is on the water and is order from a menu and not something small. The orange juice was freshly squeezed and tasted amazing each day. Find the adorable coffee spot walking distance from this hotel and walk to the beach on the other...

My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...

The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks,...

The view was out of this world. The room had only what was needed - no huge amounts of extras and it was cleaned every single day. Air conditioned - comfortable. Bed and bedding was hard - but that was the very least of concerns. Just know if you are into soft beds - it isn't happening. We didn't mind a bit as we were exhausted from the beautiful beachfront -great staff - area shopping - etc. We literally could not believe our view. We stayed in room 5 - and it was breathtaking.

They have the best sunset views! Amazing beach access, very clean and calm. Hands down, the best place in Playa Norte.