Find all hotels by Independent in Isla Contoy

"We recently stayed 9 nights at Majestic Mirage for our anniversary in an ocean-facing rooftop pool room, and overall we had a wonderful vacation. The room itself was fantastic—spacious, beautiful, and very comfortable. The beds were incredibly comfortable, and the mini fridge was stocked daily, which we really appreciated. One small thing we did miss was the aromatherapy in the room, which we had when we stayed at Majestic Elegance next door previously. It was such a nice touch there. Housekeeping was excellent. Our room was very clean every day, and Vicky (our room attendant) made sure we always had plenty of fresh towels and everything we needed. Her attention to detail was appreciated. The staff throughout the resort were truly the highlight of our stay. A special thank you to Fili, one of the bartenders, who was super personable, friendly, and kind. He always took the time to talk with us, make great drinks and made every visit to the bar fun. José Louis, another bartender, was also fantastic and provided great service. Our butler Ana was sweet and helpful, always checking in and making sure we were taken care of. At the Italian restaurant for breakfast and lunch, Gasper and the lovely hostess there ( forgot her name sorry) were incredibly friendly, attentive, and eager to please. The food there was great and we looked forward to going back. We had a great 9-night stay, and the wonderful staff, beautiful rooms, and relaxing atmosphere made for a memorable vacation."

"This hotel was AMAZING and would definitely recommend to anyone!"

"Plus- Bartenders Erik and Giovanni were great. Room was clean and spacious with nice amenities. Beach and Club pool were nice and well maintained with attentive friendly staff. Minus- For some reason on a couple occasions restaurants would not seat us outside when tables were available. This was not a kitchen management issue because inside seating was available immediately. Check in was a bit clunky with a long wait for a "butler" to escort us to our Club room."

"Good👍👍👍👍"

"It’s a good hotel if you like noise and partying. The rooms are clean but the food is not great, and I’m sad they don’t have room service even though it’s an all included hotel."

"It’s not fully Ocean view room , some time tower is not clean and cup has others lipstick on. Restaurant always tastes different even you order same thing at same restaurant. Staff - most are friendly, sweat corner staff always not have smile - seem not like this job may be too busy. "

"Excellent service from every one we interacted with! . , Grounds were really well maintained and had a tropical vibe to them. Pools were incredible! Food was incredible! Lots of great restaurants to pick from on site. Beach was really nice too! Definitely do the activities… kayaking…. Snorkeling… jet skis… fishing… So much fun! "

"The pool was fine. The resort was brand new but had some issues. Paint spots on the floor, loose toilet paper dispenser and few loose tiles throughout the resort. On the other hand the staff was amazing. Gabriela, our butler went above and beyond. Although the sports bar was usually pretty busy Omar the bartender had a new drink ready the moment mine was empty. Everly at the privilege restaurant was also super sweet and attentive. "

"Great location! Staff was wonderful "