"Rooms comfortable, but very dated, and generally quite shabby. Hotel is split across numerous different annexed levels. Had to skip the breakfast service due to huge queue/ inadequate provision for number of guests. This hotel needs renovation."

"Breakfast in Japan is a little unusual for American visitors. They have a nice variety but a lot of it is frankly not breakfast food the bar at the top of the building was nice. The sushi was just OK."

"The Club Lounge was excellent!"

"Good size room. The "bath"/"hot pool" facility is outstanding with luxurious brand of shampoo, body wash, skin care products etc."

"Beautiful hotel. We only stayed for one night, but it was a great experience. I booked the room with the Tokyo Tower view, and it was breathtaking at night. The room was clean and all the guest supplies—like the pajamas and toiletries—were very well organized. It's about an 8–10 minute walk to the nearest restaurants and FamilyMarts, and few min walk to the nearest train station. I would definitely stay here again if given the chance!""

"午前早い到着でしたが駐車場案内や荷物預かりもこころよくしていただき気持ち良い旅になりました。丁寧な対応に感謝いたします！"

"Front desk staff was lack luster. We were about an hour early for the 3pm check in and they were text book about the 3pm rule. We mentioned that on occasion, if the room was ready, we were allowed to check in. Another staff chimed in about signing up for a basic member application using a QR code for early check in. Good grief, we’ve been traveling, tired and that’s the least thing I felt like doing. After waiting and watching the staff figure things out, like magic, they allowed us to...

"Very nice property & customer service was great! Family mart onsite was very convenient."