"The pictures we saw when booking the hotel didn’t match the actual hotel or our rooms. The rooms were outdated and had mold everywhere. Our sink had a crack, and the shower curtain wasn’t clean. The location was convenient and safe, but it was also very crowded. Not recommended."

"まあまあ。アネックスタワーに泊まったのですが、少し建物が古めですね。メインタワーに泊まれると思ったので、残念です。タワーによって建物古かったりすると思うので、品川ホテルのどこのタワーに泊まれるのかは、重要ですね。でも、まあ普通に不都合はありませんでした。"

"Gorgeous property, and delicious breakfast. The morning breakfast staff were amazing and kind. The service was top notch. The room was very clean and I felt very comfortable with all of the amenities. The only complaint I have is of the booking system. There was an overlook in our planning and needed to stay somewhere for one extra night- they didn’t have any extra rooms available. So we had to book somewhere else, unfortunately the morning that we had to leave we saw many rooms became...

"東京タワーが良く見え、美しく、55年前を思いだし、懐かしく思いました。朝食は大変美味しくいただきました。また、スタッフの対応も気持ち良かったです。 気になったのが2点ありました。連泊でしたので、出入口ドアノブに清掃お願いの札を掛けておいたのですが、空のペット3本、空缶1個をコーヒーメーカー隣りに置いておきましたがそのままでした。ゴミ箱に入れて置かなかったためなのか? また、丸テーブルの上のグラス2個は口を上にして置いてありました。取り替えてなかったように見えました。"

"Everything was awesome and the view like no other"

"景色が良かったです リビングも過ごしやすかったです"

"We loved the overall design of the hotel lobby, garden and rooms. The rooms were pristine and the staff super helpful. It is conveniently located and has a 7-Eleven inside. Would def recommend staying here! It feels super premium for the price point"

"They catered to 99 years old guest to make soft rice in the morning for his breakfast.And out of way to make it easy for wheelchair guest. Thank you."