"Nice hotel. Good staff and service."

"Room too small and bathtub made huge noise when standing on it and move around"

"Great gym—very clean and well maintained. The staff truly reflects Japanese hospitality: polite, attentive, and professional. The service throughout the hotel was excellent. Breakfast was okay, but not outstanding. There could be more variety and better quality. The bar has a beautiful view, but I was disappointed that hotel guests are charged an additional fee to enjoy to sit where the view is. Considering the room rates, this should be included for guests."

"This used to be the most elegant hotel in Tokyo 38 years ago when I started staying here. The garden (previously owned by Prince Tsuneyoshi Takeda and redesigned by Teiji Kusuoka) was fantastic and was one of the main draws. It is still a good experience, unfortunately they replaced part of the garden with the Prince Sakura tower in the late 90s and haven't really fixed the garden, even now. The rooms are well appointed, if not modernized. The room air conditioning works well, but maybe not as...

"Superbe emplacement au bord du lac Ashi, avec une vue absolument magnifique. La chambre avec vue sur le lac est un vrai coup de cœur, un petit plus qui rend le séjour encore plus magique."