"The hotel is overcrowded with tour groups. Facilities are outdated. The restroom at the lobby is one of the worst I have seen, just old and overused. The "panoramic" rooms on the top floor is really not panoramic at all, and the windows are really small. The bathrooms in the rooms are outdated, and the hallways smelled of cigarettes even though it's a nonsmoking facility. Only positive part of the hotel is the staff, which are pretty friendly and courteous."
"Hotel was very nice, clean and close to a station. Rooms were spacious and well lit. Some things could have an improvement in. Pool/bath & sauna area should be able to cater for international guests as well not being strict on the nude policy as you are in a hotel with foreign people it would be good to use those facilities and not worrying about being nude.
Concierge needs an improvement as we asked on 2 times for help with booking an activity because we didnt have a phone that could make...
"smallest rooms ever…. only has 1 electric outlet… cramped… stuffy, hot with poor A/c …..you are paying for lobby elegance and shopping options (very nice). Self check in/out is good and left luggage (lockers) are great! Breakfast is fair yet super crowded and seating is confusing"
"Very clean hotel, beautiful garden, little bit dated but that was known before booking. Would have been nice to have a coffee or water station in the lobby for refreshments. A shuttle to and from the Shinagawa train station would have been a nice to have but it wasn’t 100% necessary. There’s a little hill to climb to get to the hotel. Overall great experience but lacking some small things that would otherwise have been 5 stars."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
