"I booked the hotel through expedia... and paid the price online.. but the guy at reception charged me extra double money for the room. Saying that.. we dont have rooms under 1000inr. I said.. i booked online... but he said.. he cant do... even i booked online. Room was dirty.. bathroom dont have hot water... no soap.. no handwash. No paper. Bed sheets were used .. not changed. "

"It’s a cheap hotel so I didn’t expect much. Unfortunately, it was way below what is acceptable."