Find all hotels by Wyndham Hotels in Key Biscayne, FL from AED 631

"The elevator did not work the whole trip; I had to walk to another building to collect towels. "

"Carpets are old and worn-out. The staff wasn’t very friendly. "

"Easy to find. Great location"

"This place needs maintenance, and new management. Only got one bath towel, no washcloths, half the outlets don’t hold a plug as they’re so worn out. Had to charge the phone away from the bed. Room safe didn’t work. One cabinet door only closed partway. Elevator worked only half of the time (we were on 3rd floor), had to use emergency stairs to lug up luggage when we arrived - was so ridiculous it was almost funny. Those stairs were only about 3 1/2 feet wide. Fortunately, the bellhop carried our heaviest piece. Waited 40 minutes before being served breakfast. No one asked what we wanted for breakfast, but just brought the free continental breakfast (was ok - continental). We were told checkout time was noon when we checked in. They said you must ask for a later check out in the morning. They told us in the morning that checkout time was 11, but that they would extend it to noon. No apologies for the error, no customer service skills at all from the front desk manager. Called front desk to order our car back from valet when getting ready to check out at noon and no one answered. Finally just went downstairs and sat in lobby and waited for car for 25 minutes. Elevator worked that day. Shower was awesome. Location was awesome. AC was great. Bed was good. Hair dryer was best I’ve ever used in a hotel. Valet service for car was great as parking in South Beach is horrible. "

"Clean rooms, there was some noise because of the airport, but nothing crazy. "

"Great services and staff so friendly "

"Rooms smell bed. Breakfast was a very limited selection of bread abs fruits-Poor. We could not sleep due to noise in the other rooms. "

"We had a great stay at the The Elser Hotel Miami! We had asked about a possible upgrade, and they were able to accommodate us, which was a nice bonus. The room was clean, modern, and had a beautiful view of the bay. The location is excellent—within easy walking distance to restaurants and things to do, which made getting around really convenient. The amenities were also a highlight, especially the pool, hot tub, and gym. Overall, a wonderful experience and we would definitely go back!"

"Perfect for getting off a plane in the evening and then flying out really early the next day. It was so easy, and the restaurant in the airport right in front had a good dinner. Under flying circumstances like this, I would do it again in a heartbeat."