Find Hotels with Hot Tubs in Key Biscayne, FL

"We paid for an ocean view room in sorento and got placed infront of a brick wall. So they moved us, to less of a room in the main tower but it had ocean view so I let it be. No fridge in the room anymore, and the soap smells god awful. Then, parking and valet only was $76 a day. Nowhere did it say that when we booked. The actual valet service was really friendly, so that was a plus. There was a nice resistant selection. The pool was nice, but every chair was taken pretty much 24/7 and the pool was closed by 6/6:30. There was also no convenience store. My husband was having a weird allergic reaction after getting in the hot tub, which was gross in itself, then had no convenience store to buy any Benadryl or anything. No store for sunscreen, razors, medication, nothing. We tried to go to the beach one day also and the beach was disgusting. They don’t rake so it smelled awful with layers of seaweed and ocean remnants everywhere. Overall, will probably never come back here again. Way too overpriced for what you actually get. "

"The elevator did not work. We had to carry our luggage up 3 flights of stairs The rooms we extremely worn down. The hallway carpets were filthy. Not a family friendly environment. "

"The rooms weren’t clean. I don’t think they vacum the rooms. "

"Isolated from restaurants and amenities. Hotel is in very poor condition. Would not recommend. "

"A VERY NICE place overall! I am a tough grader, so I would put this in the 4.4 to 4.7 range if I could. Pool deck and facilities are very nice. But horribly crowded in peak times, weekend, etc. The old fight for a pool chair at 6:30 AM stuff just gets old, especially at a place that’s supposed to be higher end. Dominated by younger couples with small kids, mixed in with the business/conference types. Good mix of people if that’s something you prioritize. Besides the crowded pool, my biggest complaint would be the $30 cocktails. I know it’s Miami Beach but cmon. Great walkable location with access to the boardwalk and lively shopping/restaurant areas across the street. Close enough to walk straight to the action, but not quite in the middle of clubbing insanity! I would probably splurge a little extra and go for a boutique place before I go back, but I would go back. Again, CROWDED pool and my kids were just a little too old for the pool noodle scene. "