"Staff very helpful, even though we only had the bar food, it was excellent. "

"Loved the convenience and detail. Perfectly clean and well organised, comfortable bed, good temperature, excellent shower pressure, and the staff were lovely. "

"I would like to thank Yvonne and Oben who looked after my GF and I during our stay. We arrived on Saturday and had a work Dinner to get ready for. They did everything in their power to enable us to check in early. They are both an asset to your team "

"staff and facilities all very good "

"Compared to my last visit, this experience was absolutely exceptional—this is the standard we were used to, and they are back! Every room was immaculate and beautifully presented. The team went above and beyond, surprising us with a bottle of champagne to kick off the celebrations. A huge shout-out to Matthew in the Madeline Bar—his attentiveness and professionalism were second to none. He made us feel truly special and ensured everything was perfect. The entire staff deserves recognition for...

"Lovely staff on reception desk. Easy check in. My room needed updating though. My son had an upgrade to the new refurbished rooms. Lovely up grade for him. On the whole a lovely stay & breakfast was superb."

"Very good value"

"I stayed here to visit my son at Birmingham University. The hotel was just fantastic. The room was so clean and welcoming and spacious too. I was wowed when I walked in. The shower was hot and powerful and I had a couple of the best nights sleep in the double bed all to myself. I didn't eat at the hotel, but the tea and coffee facilities in the room were great. Coffee bags rather than granules and decaf tea bags too. I was so impressed with this hotel, even though it was a short 2 night stay. I...