4/10
They didn't have record of our reservation, had to scramble to put a room together for us, no one else was staying at the hotel (which made not having a room ready confusing and just a little creepy), there were dead flies throughout the hall, the bathroom sink leaked onto the floor, and the beds didn't fit all of us. We would have been better not having a reservation and showing up on the island and finding a much nicer and cheaper place (we were in off season)....