"Good stay"

"Overpiced"

"The staff here were lovely and really made the stay! From Kriti and Nikita from reception to the room service and dining room staff. Thank you "

"Amazing place, but many steps!"

"My grandfather used to have a house with Shimla so I am very familiar with the place for the last 50+ years. Willow Banks is absolutely the best value for money you can find in the city. Very clean, very well located right next to the iconic mall road, right next to the tourist lift and very good service and clean and large rooms. Also excellent food options either within the hotel or right next door. Perfect place to stay and enjoy Shimla."

"Yes"

"Overall the stay was good, but wifi did not work during most of the time there."

"The views from the property are incredible. The breakfast is great. The other meals are great. Service is great too. Only two things I did not like: ONE: There was a very low wifi signal in the room and I would not recommend the hotel to anyone who needs to work and as cell phone signals at the property are low too. TWO: The bathroom exhaust did not fundtion. So the smell remained in the bathroom for a LONG time."