The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott
4.0 star property
Travelers start their day with coffee in peaceful gardens after a gym session, then explore historic streets and finish with dinner at The Chapter Kyoto
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Photo gallery for The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott
Located near Kawaramachi Street and Pontocho Alley, The Chapter Kyoto, a Tribute Portfolio Hotel, offers the Matsunari restaurant for breakfast. Guests can work out in the gym, use laundry facilities, enjoy free in-room WiFi, and get local advice from the concierge.
Located in Kyoto, The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott is in the city center. Kyoto Imperial Palace is a notable landmark, and travelers looking to shop may want to visit Nishiki Market and Kawaramachi Street. Nijō Castle and Kyoto University are two other places to visit that come recommended. Visit our Kyoto travel guide
341 Shimizucho, Nakagyo Ward, Kyoto
What's nearby
Kawaramachi Street
1 min walk - 0.1 km
Kiyamachi Street
3 min walk - 0.3 km
Pontocho Alley
9 min walk - 0.8 km
Nishiki Market
15 min walk - 1.3 km
Kyoto Imperial Palace
15 min walk - 1.3 km
Getting around
Shiyakusho-mae Station
5 min walk
Jingu-marutamachi Station
7 min walk
Itami Airport (ITM)
67 min drive
Restaurants
Chapter The Grill
1 min walk
一保堂茶舗
2 min walk
カヌレ
2 min walk
La Locanda/The Bar
3 min walk
たけむら
2 min walk
About this property
The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott
Upscale hotel near Kawaramachi Street
Located close to Nishiki Market and Kyoto Imperial Palace, The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott provides an indoor public bath (no minerals), a library, and dry cleaning/laundry services. The on-site international cuisine restaurant, CHAPTER THE GRILL, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), express check-out, and coffee/tea in the lobby
Books, evening entertainment, and an elevator
Coworking spaces, concierge services, and a vending machine
Room features
All 203 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Other amenities include:
Shower/tub combinations, free toiletries, and hair dryers
LCD TVs with satellite channels
Wardrobes/closets, separate sitting areas, and recycling
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,880 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
CHAPTER THE GRILL
ROUTE BAR NIJO
Things to do
24-hour gym
Books
Evening entertainment
Library
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Coworking space
Spa
Public bath open from 6:00 AM - midnight
Public indoor bath (no minerals)
Public outdoor bath (no minerals)
Separate men/women areas in public bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Low-height electrical outlets in bathroom
Portable bathtub seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
6 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
No plastic coffee stirrers
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Refrigerator
Room service
More
Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Phone
Recycling
Separate sitting area
Tatami (woven mat) flooring
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for JPY 4000.00 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 3880 per person
Rollaway bed fee: JPY 4000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
The Chapter Kyoto a Tribute Portfolio Hotel
The Chapter Kyoto a Tribute Portfolio™ Hotel
Hiyori Chapter Kyoto a Tribute Portfolio Hotel
Hiyori Chapter Kyoto a Tribute Portfolio™ Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Kyoto
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel Kyoto
Frequently asked questions
Is The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott on 9 March 2026 start from AED 484, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott doesn't offer parking.
What time is check-in at The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott?
Check-out is at noon.
Where is The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott located?
Located in Downtown Kyoto, this hotel is within 1 mi (2 km) of Kawaramachi Street, Nishiki Market, and Kyoto Imperial Palace. Kyoto University and Nijō Castle are also within 2 mi (3 km). Shiyakusho-mae Station is only a 5-minute walk and Sanjo Keihan Station is 12 minutes.
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Reviews
The Chapter Kyoto, a Tribute Portfolio Hotel by Marriott Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Chapter was the best hotel we stayed in during our two week stay in Japan. Great location as it’s centurally located.
Wonderful rooms and great staff!!
This property is right in the middle of downtown kyoto. It was about a 10 minute walk from most shopping and dining areas and a 2 minute walk to both the bus and metro stations for easy access to the tourist sites. No bell services outside but once checked in, the counter staff was more than happy to help with luggage. Our room was ready early so we were able to drop our small bags in the room before heading to our first late night temple. Dining and drinks were a little expensive for the area but right in line with USA standards. The room was cozy and well featured. Pajamas wete very comfy and i never wear hotel supplied pjs until this property. For the size of the room which was quite large for Japan, would expect area for clothing storage but there was none except for the hangers at the door.
Very beautiful hotel with great staff. Love the mix of traditional modern hotel.
Porson
Stayed 2 nights in Feb 2025
6/10 Okay
Zsolt
15 September 2023
Disliked: Staff & service
Not really a hotel more like a very fancy motel
No room service . No
facilities so cant even get water after restaurant shuts at 930
Looks nice but not much chop
Very slow check in and check out when being served
Check in and check out was incredibly slow for me. Even other customers were able to get checked in quicker as I waited. He went to all 3 computers on checkin and 2 computers at check out so clearly a system issue. I wonder if it was because it was a Hotels.com booking. My work colleague booked direct and was quicker.
The lack of cleaning labors was very obvious upon checking in. Even thought I arrived at 4pm the room was not ready. Several groups of visitors were waiting in the lobby for their rooms as well.
Then the 1st day of the stay the room was not cleaned when I returned at around 4pm. Had to call the front desk and make an appointment to clean at 6pm while I went out for dinner.
The 2nd day it got worse. The room was cleaned when I returned at 9pm but it was only half done. The bed I used was not made. The toilet was probably not cleaned (as the used roll of toilet papers did not fold to triangle as habited in Japan post-cleaning). The supplied USB cable was not returned to its storage. The trash can was cleaned out though but over all it left a very bad impression that the room was not cleaned whatsoever.
When I checked out after 3 nights and told the staff at the front desk about this, showing the photos. He looked disinterested, didn't even apologize. Instead he hasted to chase me for paying the city tax. It's hard to believe it's Japanese service.
Over all the hotel is new and has really good hardwares, but I guess Japan just lost too many skilled hotel labors during the 2 years of Covid. Maybe we all have to get used to the new service level. Good old days are gone.
Also note that even though the hotel is close to Ritz-Carlton, it gets very few taxis coming by. I strongly advise to walk a bit south to Hotel Okura where more taxis are coming by.