Find all hotels by Independent in LaFayette, NY

"Nice breakfast included with our stay, friendly staff, and clean room!"

"We had a very complicated check in with 6 reservations spread out over 4 days and Clive streamlined the process making it seem less for our family. Thanks so much for making something complicated very easy for us."

"Yeah everything good"

"This is the absolute worst hotel in which I’ve ever stayed. The common areas and the room are filthy. There was standing water in the tub, all of the bath products (body wash, conditioner, and shampoo) were completely empty, there was no bath mat and the electrical sockets were blocked by furniture. I even found a dirty pair of socks on the side of the bed which made me wonder if the room was even cleaned. What was made things worse is that the heater didn’t work and they never sent anyone to fix it or offered to move me - the room was freezing. In addition, the TV was broken. When I tried calling the front desk to comment on everything, the front desk agent placed me on hold and never returned to the call. I then went to the desk to speak with him and he was not only rude, but he was verbally abusive. All of this made me feel very uncomfortable and unsafe. I will never stay at this hotel or any of their affiliates."

"Sheldon is an extremely good hospitality team member. Friendly, knowledgeable of the property and of Auburn, very helpful without you needing to ask. Facilities are functional for short term stays. Everything is reasonably clean. Eatery on premises produces better than expected food at competitive prices. Staff is very helpful, friendly & efficient. "

"Dirty room. AC broke down. Heat can’t control temperature. Breakfast terrible. "

"New and clean"

"Spotless rooms , looks brand new! Excellent staff. Great parking! We enjoyed our stay. Thank you."

"Room wasn’t very clean. There were blood stains on mattress.. had to sleep on towels. Kitchenet in room was dirty and quite outdated. Will not be staying there again."