"The pool was closed by health dept. Decree. 1 elevator out of service, another took 7 minutes to release passengers. A/c malfunctioned in our friends' room although ours worked ok albeit noisy. Security did not appear on shift until 10 pm and suspect unhoused characters loitering outside on patio and came inside for water and interact strangely with quests. Staff overheard telling guests who parked about vehicle breaking in their lot."