Mercure London Heathrow Hotel

Property class: 4

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At Mercure London Heathrow Hotel, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Borders Restaurant, offers breakfast, dinner, and kids' meals. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Room, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

Room

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Standard Room, Multiple Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room

Standard Room, 2 Twin Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

In the suburbs, Mercure London Heathrow Hotel is in Pinkwell, a neighborhood in Hayes with good airport proximity. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Royal Botanic Gardens, Kew and Thorpe Park. LEGOLAND® Windsor and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Hayes travel guide
Map
Shepiston Lane, Hayes, England, UB3 1LP

What's nearby

  • A park with a bench, trees with autumn leaves, and a person walking.
    Cranford Countryside Park
    6 min walk - 0.5 km
  • Harlington Sports Centre
    9 min walk - 0.8 km
  • Lake Farm Country Park
    5 min drive - 2.4 km
  • Stockley Park
    5 min drive - 2.4 km
  • Botwell Green Sports and Leisure Centre
    7 min drive - 2.7 km

Getting around

  • Hounslow West Underground Station
    7 min drive
  • Hayes & Harlington Station
    18 min walk
  • Heathrow Airport (LHR)
    8 min drive

Restaurants

  • The Great Western
    4 min walk
  • Sky Bar
    4 min drive
  • The Pheasant Restaurant and Inn
    4 min drive
  • The White Hart
    10 min walk
  • Hot Spot Fish Bar
    17 min walk

About this property

Mercure London Heathrow Hotel

  • Upscale hotel located in Pinkwell
  • Consider a stay at Mercure London Heathrow Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Borders Restaurant, offers breakfast, dinner, and kids' meals. In addition to a gym and a business center, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
    • An electric car charging station, express check-out, and smoke-free premises
    • Wedding services, an elevator, and a front-desk safe
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 184 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Bathrooms with showers and tubs or showers
    • Flat-screen TVs with satellite channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is Mercure London Heathrow Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 16 per day. Limited spots are available.

What time is check-in at Mercure London Heathrow Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure London Heathrow Hotel?

Check-out is at noon. Late check-out is available for GBP 10.00 (subject to availability).

Where is Mercure London Heathrow Hotel located?

Located in Pinkwell, this hotel is 1.3 mi (2.1 km) from Airport Bowl and within 9 mi (15 km) of Windsor Castle and Brunel University. Twickenham Stadium and Syon Park are also within 9 mi (15 km). Hayes & Harlington Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure London Heathrow Hotel Reviews

6.6

7.0

Cleanliness

6.6

Amenities

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 188 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a attentive relaxing stay here, staff are very professional and rooms are huge clean and comfortable :)
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay has plenty of facilities gym restaurant and bar inside the hotel will stay again for sure 👍
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and price
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round venue
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Heathrow. Really clean, well maintained rooms and lovely, helpful staff.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff.
Stayed 9 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception was warm and helpful to provide an early check in.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk personnel. Clean facilities and very convenient dining experience.
Stayed 9 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and good service
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. Just a shame that it's no longer on the Heathrow hoppa shuttle run.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The hotel was tidy
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Friendly staff.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff are friendly
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Easy to find - Spent a bit of time trying to find somewhere to park but enough space - Friendly staff at check in - Small but very clean room - bed ok - good number of pillows - iron and ironing board in room - really good pressure shower - great towels - didnt get to try breakfast - v near Heathrow
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

It's a decent hotel, but it could use some cosmetic repairs and a thorough cleaning of carpets and cobwebs. The overall stay was acceptable, and the staff were professional.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, adequate for a 1 night stay

Room was tiny, but had tea making facilities, TV and its own en suite bathroom. Has it's own car park and parking was included which was a huge bonus.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and tidy
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

2 nights stay. Had a great experience. Comfortable and clean. Staff helpful. Close to food, transportation and airport.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to where I needed to be. Room was clean. Breakfast was good.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaneness & nice breakfast excellent customer service polite staff. Thank you
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, exactly what we needed.

Stayed here to catch a flight early the next day from Heathrow. Beds were comfy, bathroom was large, everywhere was clean. Breakfast in the morning was lovely, lots to choose from. I'd stayed here once before for something else, and would stay here again if I needed to.
Stayed 1 night in Feb 2024