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NOX Lancaster Gate

4.0 star property
Edwardian hotel in London

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Experience upscale comfort at NOX Lancaster Gate, where the city's energy meets tranquility. Enjoy dry cleaning/laundry services, a business center, and in-room WiFi for seamless connectivity; plus express check-out and concierge services for added convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

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About the neighborhood

Map
25-27 Craven Road, London, England, W2 3BU

What's nearby

  • Hyde Park - 5 min walk - 0.4 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Portobello Road Market - 19 min walk - 1.6 km
  • Oxford Street - 6 min drive - 2.7 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 4 min walk
  • London City Airport (LCY) - 62 min drive

Restaurants

  • ‪146 Pad - ‬3 min walk
  • ‪Steam Bar - ‬3 min walk
  • ‪Tajrish Restaurant - ‬1 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪Bizzarro - ‬2 min walk

About this property

NOX Lancaster Gate

Upscale hotel near Hyde Park
Located close to Kensington Gardens and Portobello Road Market, NOX Lancaster Gate provides dry cleaning/laundry services and a business center. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, smoke-free premises, and concierge services
  • A front-desk safe, multilingual staff, and luggage storage
  • A reception hall and tour/ticket assistance
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • 22-inch flat-screen TVs with premium channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Edwardian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

27 Hotel
27 Paddington
MStay 27 Hotel
Hotel 27 Paddington
Paddington 27 Hotel
Paddington Hotel 27
MStay 27 Paddington
MStay 27
MStay 27 Paddington Hotel London England
27 Paddington Hotel
MStay 27 Paddington Hotel
O Paddington Bed & breakfast London
O Paddington London
MStay 27 Paddington Hotel
27 Paddington Hotel
O Paddington Bed & breakfast
O Paddington London
O Paddington
NOX Lancaster Gate
NOX HOTELS Paddington
NOX Lancaster Gate Hotel
NOX Lancaster Gate London
NOX Lancaster Gate Hotel London

Frequently asked questions

Is NOX Lancaster Gate pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at NOX Lancaster Gate?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM–midnight for a fee.

What time is check-out at NOX Lancaster Gate?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is NOX Lancaster Gate located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Royal Albert Hall and Portobello Road Market are also within 1 mi (2 km). Paddington Underground Station and Lancaster Gate Underground Station are within a 5-minute walk.

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NOX Lancaster Gate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 174 reviews
Rating 8 - Good. 76 out of 174 reviews
Rating 6 - Okay. 27 out of 174 reviews
Rating 4 - Poor. 14 out of 174 reviews
Rating 2 - Terrible. 10 out of 174 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was ideal location and clean staff were friendly, only problem was we had 2 rooms booked as 4 of us went (2 couples) no staff on site and office locked at night when we got back from our night out on the first night my friend and her partner couldn't access their room the key card wouldn't work and needed a master key to open the door which we didn't have luckily we was there other wise they would have been sleeping on the corridor, we called the number on they key card provided but no one answered it, we attempted to explain to the staff in the morning but as they didn't understand English we didn't get anywhere we have since emailed to complain low and behold no response. It wouldn't stop me staying here again as the rooms are perfect for a short stay I would just make sure my card works before office is locked up and think a refund should be applied for the first night they couldn't even access the room.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Stairs were a bit annoying
Stayed 1 night in Jul 2021

6/10 Okay

Rachel

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Air conditioning didn’t work and it was the hottest week of the year, room service didn’t clean our room the entire stay
Stayed 4 nights in Jul 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight football stay

Simple check in and out
Stayed 1 night in Jul 2021

2/10 Terrible

Elmer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good i've been overcharge twice due to late check in. Not happy.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely room.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was so much better than expected considering we’ve booked last minute! We felt welcome from start to finish. Our room was clean and the interior looked amazing. Would definitely stay again and highly recommend! :)
Stayed 2 nights in Jun 2021

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab hotel

Great hotel, check in was friendly and accommodating! Would definitely stay again 🙂
Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Just wasnt happy with it, dusty room, no towels, weird rules that ive never come across before in hotels
Stayed 2 nights in May 2021

4/10 Poor

Andrea

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Needs a full refurbishment

I actually couldn't bring myself to stay there, so had to rebook another Hotel, and therefore lost my money. There was a very nice receptionist, however, I do think she had a cheek asking for a deposit to be made, when the bed and very sparse furniture looked like they came from the skip! I thought I'd booked a hostel by mistake.
There wasnt anything in the room to style, not even
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady on the reception she was very rude . Awful service
Stayed 1 night in Apr 2021

10/10 Excellent

Atif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t have car
Stayed 1 night in Mar 2021

6/10 Okay

FRANCOIS

Bon séjour

Bon séjour
Stayed 3 nights in Mar 2020

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, room comfort

All good

Everything was great, except the wall paint that was falling off at 1 partoof the room. Had to be carefull not to get my clothes messed up
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay

Lovely staff. Decent checkout time of noon. House keeping was hooving outside my room at 9.30am which was a bit inconsiderate. Bed very comfy. Bathroom was very stylish. Would definitely stay again
Stayed 1 night in Mar 2020

8/10 Good

LetiRP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis Leistung sehr gut. Frühstück ausreichend und gut. Sehr freundliches Personal. Leider kein Lift.
Stayed 4 nights in Mar 2020

2/10 Terrible

Julian

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Most akward hotel ‘almost’ stay of my life. Didn’t end up staying the night as they didn’t deliver with the basics they promised they would offer like wi-fi connection. The first shock you get is as you walk in the “main reception” which is just a private looking office room where you sit, but it gives you the impression that you might not be in the right place. When offered to be shown to the room you actually have to leave the ‘reception building’ and go outside the street to go into another builiding some steps away. Narrow, small hallways in the main building and also to every room there. Was told there was no wi-fi like it wasn’t a bid deal, tv didn’t work either although the room looked clean and comfortable and would have stayed if everything had been fine. Went into the main building after getting a bit lost and felt like I was trapped because the exit sign doors are not clear at all, I complained about the above mentioned but they had no way of solving it and looked confused, but suggested for me TO PAY for an exterior internet provider. No more than 5 minutes in another room they offered where tv was indeed working there was a big banging coming just outside the door which at that point I was already looking for transportation to go back home. At the end after being refused one time a refund, was told I could get it to Expedia and at least the guy was nice enough to let me know about it and keeping in touch to make sure I was ok with that. Overall awful experience.
Stayed 1 night in Mar 2020

10/10 Excellent

Taka

Liked: Cleanliness, staff & service, amenities
スタッフの方々とても優しく、 早めに着いても荷物を預かっていてくれて、チェカインの時には部屋に荷物を運んでいてくれました！ パディントン駅からも近くとてもいい場所だったのでまた利用したいです！ エレベーターがないので、お年寄りの方や女性のみの方にはちょっと辛いかもです！ Thank you so much!!!!
Stayed 3 nights in Feb 2020

2/10 Terrible

Jianzhang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are many problems in our stay on Jan 05, 2020. First, the hotel sign can be barely see from street. It costs me in about one hour walking around area trying to find the hotel. Second, the hotel is running by immigrants not speak well in English. Third, most important, there is no elevator so it is extremely difficult to climb up along stair to higher floor. Overall, it is not an operational hotel for customer.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的飯店，交通方便，近火車站，地鐵站。人員服務態度很好

靠近火車站及地鐵站，交通方便，有快速車可直接到達機場。早餐簡單，但麵包很好吃，旅館不大，沒幾個房間。 服務人員的態度很好，每天都會有人來打掃房間。 房間採光很好，通風也不錯。
Stayed 3 nights in Dec 2019

8/10 Good

Mourad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
l'hôtel est bien situé. Le quartier est bien desservi par les transports. Les chambres sont bien equipées.le personnel est très accueillant. Les chambres sont refaites avec goût .Du bruit sur la chambre en souplex du à l' escalier. Essayez d'eviter le côté rue. le prix est en adéquation avec la prestation.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. Breakfast area was really nice and staff was friendly.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff was excellent! The pictures on the website were very generous in showing the rooms, they are sooo tiny, it was impossible to move around the room with luggage and around the bed!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bra beliggenhet, og hyggelige mennesker
Stayed 3 nights in Dec 2019