4/10 سيّئ
Jianlin
5 يناير 2026
No staff at the reception when I arrived. Kiosk could not check me in. When staff came, I was told that Kiosks only check in reservations that were made inside UK.
You need to request house-keeping service at the reception every morning, otherwise, hotel will not provide house-keeping service, which is a cumbersome process.
Room is very cold because heating does not work. Underwear and socks from the previous guests were still left in the drawer.
My room key card failed three times a day and could not open the door, and I had to keep going back to the reception to fix it.
I requested that the baby-crib should be removed from my room, but the receptionist on the night of my arrival was too lazy to help and just asked me to take the big heavy crib to the hallway by myself. I had to ask another receptionist the next morning to help.
Jianlin
أقام 4 ليالٍ في شهر يناير عام 2026
