"The stay was pleasant overall, but the directions from the free parking garage to the hotel were unclear. It took us a while to find the check-in desk, and we ended up walking through the casino with our luggage. The location is great, just a 5-minute walk to the Richmond Night Market, and the casino was fun to explore. The room was quiet and clean, with a spacious bathroom and excellent water pressure. However, the shower instructions were worn off, so it took a long time to figure out how to...

"Staff in the restaurant was great and ideal location for the cruise terminal and restaurants"

"Clean room"

"Beautiful hotel room, friendly staff, nice gym and the restaurant was incredible (definitely a pricier dining experience but it was very good!)"

"Very comfortable stay. Karma Lounge was nice for an early 7am breakfast and it had a good happy hour. "

"i really liked the aesthetic of this hotel! it is in a great location near granville street which is where i spent most of my time, and the easy access/short walk was perfect!"

"Excellent location, the facilities are kept in mint condition, except for the carpet in the floors' aisles. There was a very convenient and easy-to-use coin laundry with almost brand-new machines. The rooms are not soundproof, and the hotel is right beside a hospital, so be prepared to hear sirens all day, especially at night, and also see some sketchy characters around the area but at least the hotel does it best to keep the block of the hotel free of this inconvenience. The hotel would also...

"Really close to Roger’s arena and BC Place stadium "