Skip to main content

BYPILLOW Crosstown

3.0 star property
Hostal with a 24-hour front desk, 7-minute walk to Plaza Mayor

Choose dates to view prices

BYPILLOW Crosstown puts travelers within easy reach of Madrid's iconic Puerta del Sol and bustling Gran Via. The property offers practical in-room WiFi and maintains a 24-hour front desk with staff members who have earned positive reviews from previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AED 371
AED 408 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Terrace

Family Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Family Room, Terrace

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Superior Double Room, Terrace

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Iron/ironing board, free WiFi, bed sheets

Double Room, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

You may also like

Ad
Design Suite | 1 bedroom, minibar, in-room safe, blackout drapes

The Social Hub Madrid 4 star

Austrias
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 233 reviews
The price is AED 423
AED 465 total
includes taxes & fees
14 Dec - 15 Dec
The Social Hub Madrid 4 star

About the neighborhood

Map
Calle de Jesús y María 12, Madrid, 28012

What's nearby

  • Plaza Mayor - 7 min walk - 0.6 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Gran Via - 13 min walk - 1.1 km
  • Prado Museum - 14 min walk - 1.2 km

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Pum Pum Bakery - ‬1 min walk
  • ‪El Cinco De Tirso - ‬3 min walk
  • ‪Taberna Tirso de Molina - ‬1 min walk
  • ‪Casa de Granada - ‬3 min walk
  • ‪El Imparcial - ‬2 min walk

About this property

BYPILLOW Crosstown

Hostal near Plaza Mayor
Close to Puerta del Sol and Gran Via, BYPILLOW Crosstown has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 55 rooms offer comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Showers, hair dryers, and shampoo
  • 40-inch flat-screen TVs with satellite channels
  • Electric kettles and daily housekeeping

Similar properties

Reception
Latroupe Prado
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 300 reviews
Latroupe Prado

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

BYPILLOW Crosstown Hostal
BYPILLOW Crosstown Madrid
Crosstown by Pillow Madrid
BYPILLOW Crosstown Hostal Madrid

Frequently asked questions

Is BYPILLOW Crosstown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at BYPILLOW Crosstown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at BYPILLOW Crosstown?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Where is BYPILLOW Crosstown located?

Located in Madrid Centro, this hostal is within a 10-minute walk of Sobrino de Botin, Plaza Mayor, and Puerta del Sol. Royal Palace of Madrid and Gran Via are also within 15 minutes. Tirso de Molina Station is only a 2-minute walk and La Latina Station is 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

BYPILLOW Crosstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 114 reviews
Rating 8 - Good. 23 out of 114 reviews
Rating 6 - Okay. 6 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Noelene

Liked: Staff & service
The room was clean & cool but very small with no outlook. Great central location, close to restaurants and shops.
Stayed 3 nights in Oct 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lovely boutique hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay :)

Most amazing & welcoming stay! Highly Recommend for those who want a city break. The staff were absolutely amazing & helpful! Great locker room after checked out for luggage also :)
Stayed 6 nights in Apr 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities
Just as expected for the price paid
Stayed 2 nights in Jul 2025

10/10 Excellent

Temple

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small for our family of 4, but it was only a one-night stay before heading home. It was a great location to walk around. The room was quiet and the beds were comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

yorgis

Liked: Cleanliness, staff & service, property conditions & facilities
Really satisfied with this hotel, great room, spacious and clean, outstanding crew. Very well recommended
Stayed 3 nights in Jun 2023

8/10 Good

Darcey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice but very small for 4 people. We didn't mind since we were just staying the night. There was a lot of people out and around near the hotel way past midnight but it wasn't too noisy. Very hot in the room and could not adjust the central air. Daytime temps in Madrid were over 100 degrees farenheit. We understood that the air conditioning didn't go on till we were in the room but it took a long time to cool down. Overall we had a very nice stay for one night. The staff were wonderful!!
Stayed 1 night in Aug 2025

4/10 Poor

Amoye

Disliked: Cleanliness, amenities
The room looked ok but it was as super small no space to even open luggage properly. The bathroom you could smell the drainage and it permiated the room. Also the AC Unit did not work so I had to open windows
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great room, terrific staff, great location!
Stayed 2 nights in Nov 2025

6/10 Okay

Alessandra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Personale alla reception gentilissimo, pulizia della camera scarsa e bagno maleodorante stanza 404 posizione hotel centrale in zona non tranquilla durante la notte
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Great location, clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Reinaliz

Liked: Cleanliness, amenities
Todo excelente!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and accommodating. Many interesting places were walking distance from the property. I wish the room itself had been cleaner and in better condition but overall, it was okay. Only spent time in the room to sleep and shower.
Stayed 4 nights in Aug 2025

10/10 Excellent

Reinaliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto todo.
Stayed 3 nights in Aug 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price and walkable to restaurants and coffee shops. It’s also a less than 5 minute walk to the subway station.
Stayed 4 nights in Jul 2025

8/10 Good

DIANE

Liked: Staff & service, amenities, property conditions & facilities
Room could use a dusting and floor washed, but linens and bathroom clean. Ants in the bathroom, which didn't bother us. Efficient use of small space for comfort. Nice to have a hot water kettle to make coffee/tea (provided) and the biscuit and bottle of water are nice addition.
Stayed 6 nights in Jun 2025

10/10 Excellent

SAED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, personable people in addition to great location perfect for making repeated visits to bear and the strawberry tree! Not to mention a clean, hip interior and in our case, a wonderful balcony with a view and outdoors shower! Loved it!
Stayed 1 night in Jun 2025

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado
Stayed 2 nights in May 2025

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Joel A

Liked: Cleanliness, staff & service, room comfort

Buena opción de hospedaje

Se hospedo mi mamá y mi tía y tuvieron unas noches tranquilas y agradables! Todo el personal muy atentos y amables!
Stayed 4 nights in Apr 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience at Crosstown Hotel in Madrid!

We had an absolutely excellent experience at Crosstown Hotel. What stood out the most was the staff—so kind, professional, and attentive! Special thanks to Juan, Juan Manuel, and every other Juan who helped us—they were all incredibly courteous and made us feel at home. The hotel itself is spotless, very clean and well-maintained. The location is unbeatable—close to great restaurants, beautiful churches, and all the major spots in Madrid. I highly recommend Crosstown Hotel 100%. If you're visiting Madrid, this is the place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

MAIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Convinient
Stayed 4 nights in Apr 2025

10/10 Excellent

Sankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Palace, Opera, Sol area walkable
Stayed 2 nights in Mar 2025

8/10 Good

kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon hôtel, moderne et confortable, très bien situé pour visiter les Grands Boulevards de Madrid, la chambre est équilibrée de café, thé et tisane j’apprécie pour le petit dej dans la chambre ou une tisane la nuit avant de dormir 😀.
Stayed 2 nights in Feb 2025

10/10 Excellent

EMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くて便利。部屋はシンプルだけどデザイン性と機能性があり、3泊しましたがストレスなく滞在できました！
Stayed 3 nights in Jan 2025