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"Lovely breakfast staff could not have been more attentive or kind"

"Great location and pleasant surroundings"

"The property was clean. The staff were really helpful. The property is only about 10mins walk from Norwich city centre. We liked the room and appreciated that we could make our own meals if we wanted to. The room even had a washing machine. The only issue was there were less parking spaces than rooms which meant we were reluctant to drive anywhere once we had checked in as we may not have been able to park when we returned to the property."

"We were four adults sharing one room, and unfortunately, the space didn't match what was shown on the website. The room felt cramped, with the beds taking up nearly all available floor space. The beds themselves were decent, but the overall comfort was compromised by the tight layout. The shower pressure was weaker than expected, which made for less-than-ideal rinses. During our stay, we experienced a heat wave, and the window ventilation was insufficient—there was only one small opening,...

"It was very homely and uncluttered."

"This is the second time I've stayed there. The first time was terrible."

"When you stay at the Maids Hotel, the one thing that is fixed in your mind is “stairs” unless you can cope with stairs at every turn, this is not the hotel for you. This is because the hotel is a heritage building and it doesn’t lend itself to easy step free access. I had a single room on the 3rd floor to get to it from reception I had to go up a couple of steps and down a corridor to the lift up to 3rd floor, from there I had go up stairs, down stairs multiple times before reaching the...

"We had an enjoyable stay at Church Farm. It was a pleasant and clean property.The room was very good.The only disappointing aspect was the information on line said that Church Farm was set in 2.5 acres of garden and this was as not the case."

"Veryclean. Staff very friendly and helpful"

"Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

"The bathroom needs shower door replacing ! Hole in bathroom door No fridge in room …. Should be a given by today’s standards most dissatisfied. Generally needs an ungrade will not stay again"

"I stayed on the eve of the Norfolk show when every hotel in Norwich is booked solid. St Giles had a very expensive room left and I was forced to take it as I was in Norwich for work. The hotel is housed in a lovely building with an impossible to find, “on-site” car park (which they charge an extra £10 for!!) The breakfast was exceptional and the room was spacious but pretty basic. Overall the room was way overpriced for what it was. This might have been a price hike due to high demand? It’s one...

"No air conditioning, staff wasn’t knowledgeable about local restaurants, 10 lb charge for early check in, another person that was staying there ate dinner at about 5:00 pm and he left his silverware and a mess on the table and no staff person cleaned it up till the following morning. I wouldn’t stay there again"

"Staff helpful lovely room would recommend"

"The room was superb with great shower and bathroom. Restaurant & Bar had great food and excellent wines. Lovely staff also."

"The location was easy to find using satnav and the access is very easy. There is ample parking in a quiet location. An unusual feature is that all rhe rooms are purpose built modern units detached from the much older public house part which also houses the restaurant. There is also a beer garden area with some shade. The benefit of this layout is that there are no staircases or lifts to navigate to get to your room. My room was exceptionally large, and my first impression was how cool it felt...

"We enjoyed a lovely evening and overnight stay here. Katie gave us a warm welcome on arrival and she and her team were excellent throughout our stay. There is a clear focus on customer service. Our room (4 -The Aviary) was perfect and had a beautiful bathroom with free standing bath as well as a shower. Our evening meal and breakfast were excellent. We can't fault this place - great for an overnight stay "