"I had a bad experience at another hotel while visiting Chicago for a basketball tournament and thankfully was able to find another hotel quickly. Upon checking in, staff member Jared was great. He was sympathetic to what I went through at the other hotel and unexpectedly gave us an upgraded junior suite and a parking pass for our stay there at the hotel. People do not have to be kind to you and I'm extremely grateful for Jared being so kind to my family and I. The room was a total 360 from the...

"Enjoyed our stay"

"Loved the location very comfortable, if im ever back in Chicago, ill stay again. "

"Everything was good "

"Other than the small bathroom my room was amazing. From check-in to check-out everything was great. "

"N/a"

"Great place"

"Location "