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The Shelborne By Proper, a Member of Design Hotels

4.0 star property
On private beach with outdoor pool, near Lincoln Road Mall

Choose dates to view prices

Shelborne South Beach offers a prime beach experience near Miami Beach Convention Center and Lincoln Road Mall. Guests enjoy a private beach, Mediterranean cuisine at two restaurants, water skiing, relaxing spa treatments, and access to a 24-hour gym with fitness classes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet friendly
The current price is AED 1,349
AED 1,850 total
includes taxes & fees
25 Nov - 26 Nov

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed, Accessible

City view

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Oceanfront

Balcony

Room, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Oceanfront

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Balcony, Oceanfront

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Pool villa One Bedroom Suite

Ocean View Pool villa One Bedroom Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Ocean View Pool villa One Bedroom Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 91 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Partial Oceanview)

Beach/ocean view

Room, 1 King Bed, Oceanfront (Partial Oceanview)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Partial Oceanview)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Oceanfront (Partial Oceanview)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Balcony Penthouse

Oceanfront Balcony Penthouse | Balcony

Oceanfront Balcony Penthouse

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Terrace Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Two Bedroom Terrace Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 158 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Pool Villa Suite

Two Bedroom Pool Villa Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Two Bedroom Pool Villa Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 97 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Studio, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View (Accessible)

Beach/ocean view

Room, 1 King Bed, Accessible, Partial Ocean View (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Partial Ocean View (Accessible)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Partial Ocean View (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1801 Collins Avenue, Miami Beach, FL, 33139

What's nearby

  • Miami Beach Beaches - 1 min walk - 0.0 km
  • Collins Avenue Shopping Area - 1 min walk - 0.1 km
  • Espanola Way and Washington Avenue - 3 min walk - 0.3 km
  • Miami Beach Convention Center - 6 min walk - 0.5 km
  • Ocean Drive - 12 min walk - 1.1 km

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 15 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 19 min drive

Restaurants

  • ‪Nauti Grind Cafe - ‬1 min walk
  • ‪Cafe Americano Collins Avenue - ‬1 min walk
  • ‪The Catalina Hotel & Beach Club - ‬2 min walk
  • ‪Maxine's Bistro & Bar - ‬1 min walk
  • ‪Mynt Lounge - ‬2 min walk

About this property

The Shelborne By Proper, a Member of Design Hotels

Upscale boutique hotel near Collins Avenue Shopping Area
Near Miami Beach Convention Center and Lincoln Road Mall, The Shelborne By Proper, a Member of Design Hotels provides a beach bar, a poolside bar, and a rooftop terrace. This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and sun loungers. Be sure to enjoy a meal at Pauline, the on-site restaurant. Fitness classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden, and dry cleaning/laundry services. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with 3 bars and conference space.
You'll also find perks like:
  • An outdoor pool along with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and a TV in the lobby
  • A 24-hour front desk, local meal delivery service, and a banquet hall
  • Coffee/tea in the lobby, a front-desk safe, and beach umbrellas
Room features
All 251 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with premium channels
  • Video-game consoles, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 to 75 for adults and USD 50 to 75 for children
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Little Torch
  • Pauline
  • The Bar
  • The Pool Deck

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,000 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (27 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1941
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per night
  • Resort fee: USD 85.05 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness center access
  • Partner property access
  • Partner property beach club access
  • Partner property pool access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30 to 75 for adults, and USD 50 to 75 for children
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted at a surcharge. The hotel cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Shelborne Wyndham
Shelborne Wyndham Grand South
Shelborne Wyndham Grand South Beach Hotel Miami Beach
Shelborne Wyndham Grand South Hotel
Shelborne Wyndham Grand South Hotel Beach
Wyndham Shelborne
Hotel Miami Shelbourne
Shelborne Beach Hotel
Shelborne Beach Miami
Shelborne South Beach Hotel Miami Beach
Shelborne Wyndham Grand South Beach Hotel
Shelborne Wyndham Grand South Beach Miami Beach
Shelborne South Beach Hotel
Shelborne South Beach Miami Beach
Shelborne By Proper
Shelborne South Beach
The ShelBorne By Proper Hotel
The ShelBorne By Proper Miami Beach
The ShelBorne By Proper Hotel Miami Beach

Frequently asked questions

Does The Shelborne By Proper, a Member of Design Hotels have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is The Shelborne By Proper, a Member of Design Hotels pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a fee of USD 100.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 55.00 per day.

What time is check-in at The Shelborne By Proper, a Member of Design Hotels?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Shelborne By Proper, a Member of Design Hotels?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Shelborne By Proper, a Member of Design Hotels located?

Located in South Beach, this beachfront hotel is on the boardwalk/promenade and within a 15-minute walk of Collins Avenue Shopping Area, Miami Beach Convention Center, and Ocean Drive. Art Deco Historic District and Miami Beach Boardwalk are also within 15 minutes.

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The Shelborne By Proper, a Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 50 out of 61 reviews
Rating 8 - Good. 6 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful property
Stayed 2 nights in Oct 2025

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Amenities are really clean, excellent quality ingredients, nice quality decor
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Staff super friendly and welcoming and helpful, room ready
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, big thanks to Crispy and team! Hotel has a great atmosphere and location. I’ll be sure to visit again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience. One of the best hotels we have stayed at. Shout out to Jenny, Marta , Shane and Louis, William and Josh and all of the other wonderful staff. Definitely recommend it and will certainly go back !
Stayed 3 nights in Oct 2025

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food options, very comfortable bed
Stayed 5 nights in Jul 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing , service , staff, room, amenities and food !
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel recently refurbished to a very high standard. All areas of the hotel are very stylishly decorated and the room was very comfortable. Breakfast was excellent and the bar serves delicious cocktails from a great drinks menu. Staff were super friendly - Marta our breakfast server was especially attentive and helpful. Overall a really excellent hotel in a great South Beach location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, new hotel with decor reflective of a new boutique type hotel, pool area is amazing with great access to South Beach.
Stayed 10 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Beautiful design and very attentive staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Itzik

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience.
Stayed 4 nights in Jun 2025

8/10 Good

Jeremekia

Liked: Cleanliness, property conditions & facilities
Overall this was a great stay. It is a really nice remodeled hotel. I am giving it four stars because the beach food service was slow, they needed more servers. Their room service menu is somewhat limited and more options would have been nice. It's basically the same beach/pool menu. Also, the elevators were very slow.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay! Beautiful hotel with amazing and accommodating staff. The pool and beach areas are both gorgeous. The food is also amazing. They also offer free transport within 3 miles between 11 am and 7 pm. I would definitely stay here again!
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Extremely comfortable and delicious.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jiung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. And pretty quiet ambience throughout our stay. Happy hour deal at the Bar is unbeatable and drinks were steomg and flowing quite nicely. Pool area ambience and drink and bite options available were excellent. Plenty of seating and lounging areas throughout the property. Amazing hospitality from all the staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Life on the beach.

Awesome staff, everyone had the attitude of they are there for us. Location, location, location, on a beautiful not crowded beach.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clearly freshly refurbished and excellent facilities. Staff were extremely attentive - everyone we bumped into in the lift, for example, even junior team members, asked how we were and whether there was anything that they could do to improve our stay. Shows a great culture! Only downsides are a bar that shuts very early (10pm) and a LOT of mosquitoes in the outdoor pool area - they give bug spray it we had to retreat late afternoon or after rain.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madeline R.

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beach view. Beautiful small terrace. Nice color story in the rooms. Love the pool and the staff. Please make slippers or flip flops to wear. The floors are marble. Soft slippers or flip flops would be cozy and great for the branding.
Stayed 3 nights in Sep 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new Shelborne has been remodeled wonderfully! The design, art direction, attention to detail, and service go toe to to with Miami Beach’s top hotels. Highly recommend this stay!
Stayed 3 nights in May 2025

6/10 Okay

Katherine

Liked: Cleanliness, amenities
Lovely property. Staff service inconsistent overall. Room was not serviced one day. On the day there was construction above pool area, no notice was sent out. Pool area staff/manager and construction crew didn't seem to be on the same page.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the new Shelbourne Hotel in Miami Beach and honestly everything was great. The front desk staff was super friendly and helpful, which set the tone right away. The pool was calm and peaceful—such a nice vibe. Everything felt fresh and clean. Definitely would come back.
Stayed 1 night in Jul 2025

2/10 Terrible

alan

Disliked: Cleanliness, amenities, property conditions & facilities
Very, very small room, bathroom a tad bigger than airplane rr, you could literally touch 2 walls while on the toilet, the partial beach view we paid for was a full garbage /utility yard mess view, and at check out, no one asked about our stay, just wanted more money. Oh, the construction noise the staff said was non existent, was non existent, until 5:30a Sun morning. Keep looking.......
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing- The accommodations, the property decor, the staff like Adrian and Chef Luis were very personable and welcoming. Our room was upgraded from partial ocean view to full as we were celebrating our 23rd wedding anniversary, so that was a nice touch. We would definitely book again.
Stayed 2 nights in May 2025

4/10 Poor

Thuy-Tien

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don’t advertise a city view if you’re just going to give me a wall view. Management needs to be honest with their advertising. Also I didn’t get the $70 food credit as advertised. Staff were all great but it’s the deceitfulness of the advertising that makes me upset. Don’t charge for something you’re not going to deliver on and then make it an inconvenience for me to have to ask for the proper room I paid for.
Stayed 1 night in Nov 2025

6/10 Okay

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.Lobby was nice and smelled amazing. Staff was good. Loved the gym/studio. Dislikes: No hot water in the shower. Lobby smelled amazing but wasn’t consistent throughout the building.
Stayed 1 night in Jul 2025