"Check in was efficient Staff were friendly Rooms were clean and functional. Evening restaurant was a disaster 45 min to get and appetizer and customers were not happy. Food left on service counter and not bought out to tables. Breakfast was much more efficient. May have been a bad evening but no real apologies offered. Average budget stay hotel. "

"La habitación estaba muy limpia pero algo fría y sin aire caliente "

"The bathroom was very dated. It looked like a nursing home. The flooring was extremely old. The bed was too low. Only one bath towel for 2 people. It was definitely not up to standard for a Hub. The staff was friendly and made you feel welcomed. But this hotel needs serious renovations. "

"I did not use restaurant. Although i did use Latte coffee machine 👌. Room was comfortable, bed extremely so👌. All room facilities were great. Staff very friendly & helpful. As a solo traveler i felt safe. Parking the only issue due to its proximity to Trentham Garden, restaurants & shops. People openly parking in hotel parking spaces & walking over to the shops. "

"I enjoyed staying at the hotel; it was clean and the staff were friendly "