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"Excellent service throughout the hotel"

"I travel for work often, to many states, and Hotel Zachary is my absolute, hands down favorite hotel I have stayed at anywhere in the country. The staff is ALWAYS super friendly and helpful, truly exceptional.!! Also, the location is awesome! Stayed many times and never had a bad experience!!"

"It is always an amazing place to stay "

"I recently stayed at The Villa in the Euro Room, and it was such a lovely experience. The mansion was incredibly clean and beautifully styled, with so many charming details to admire. I loved the vibe and the thoughtful touches, like the food available...our panini was delicious! We also enjoyed a show at The Vic and returned to unwind with some Italian wine. The shower was stunning, and everything was well-labeled and convenient. The next day, we relaxed in the jacuzzi, and the breakfast was...

"Everything was perfect!! "

"Phenomenal hotel!! From the moment I walked in my room, I knew that this would be preferred choice for my next Chicago area visit. Great staff, especially the restaurant staff!! Beautiful property. Close to everything, including train!! Only cons: If you book through a 3rd party app (Expedia), let them know immediately or wake up to daily charges. Also, the $50 early check in fee... if my room is already ready, I don't understand the fee. Other than that, you'll have no regrets with The GEM of...

" Great trip, hotel and location was very nice. Lots of stores and restaurants near by, walkable. "

"My room was great"

"We very much enjoyed the Sofitel Chicago. We upgraded to a signature suite and absolutely loved the layout, the space and all of the natural light. The room was exceptionally clean and loved the feather mattress topper and the down comforter was the perfect weight. Some disappointments. After trying to access ice from the machines on three different floors of which none were operational/dispensing it was disappointing that we had to call the front desk and or room service to have ice delivered....

"staff very professional"

"Loved the renovations! This place was beautiful and perfect for me and my friends :)"

"Very clean and had everything needed."

"Very comfy bed - nice modern/industrial decor"

"Friendly staff, great location, high end hotel "