Find all hotels by Independent in Newbold on Stour

"I recently stayed in Room 33 and unfortunately it was a very poor experience from start to finish. The main issue is the location of the room, which is completely unsuitable for guests. It is positioned directly next to the disabled toilets and only about a metre away from the reception office door. This resulted in constant noise throughout the entire stay. Every time the reception office door was opened or closed, it caused our room door to vibrate loudly. This happened repeatedly and made it impossible to relax. In addition, the disabled toilet next door is in frequent use, and we could clearly hear everything — flushing, doors slamming, and general use. The noise levels were excessive and completely unacceptable for a hotel room. After travelling for four hours, we were hoping for an early night, but instead we were kept awake until after midnight due to the constant banging and disturbance. The disruption continued into the early morning. Around 5am, we were woken again by staff changeover, as the room is directly behind reception. We could hear conversations clearly, along with ongoing movement and door noise. This meant our sleep was repeatedly interrupted, making the stay exhausting rather than restful. The room itself also lacks basic comfort. The windows are single-glazed, do not shut properly, and offer little to no sound insulation, which only adds to the overall noise problem. On arrival, we were also disappointed to find that no food was available until 5pm"

"Breakfast was good but there was a lack of seating during busy periods."

"Poor signage to hotel parking area, dirty stained carpet in bedroom shower so hot much difficulty reducing the temperature Wedding party at the venue so disturbed frequently through the night by other guests No soundproofing and lots of banging doors"

"Excellent location. Breakfast amazing!"

"Yes all good"

"The room was not as we saw on the website, we didn’t have a garden view but a large wall, which made the room really dark, the carpet was stained, the breakfast was ok until my husband saw the chef put cereals spilt on the table back in the pots with the ones to be eaten , there was a big sign outside saying come and look at our refurbished rooms, we certainly didn’t get one "

"great breakfast and comfortable bed"

"We've been visiting this place for decades and our most recent visit, since taken over by Sunday, fell short of expectation. Maybe teething or transitional issues but the place has lost its charm. We were surprised to be charged for swimming, £12 pppd, this had always been included previously. We went down to the bar and restaurant for dinner but left within 10 minutes as there was no atmosphere at all, you could hear a pin drop, no music or TV on, no one wanted to speak. We chose a table to sit on and it hadn't been cleaned, can't say the bar staff were run off their feet... The grounds are beautiful and the rooms are always clean, fresh, with everything you need. Now you have to request housekeeping via an App, it will not be done routinely. Obviously these companies want to find every way to increase profit but it might come at detriment to what makes this place lovely. Not sure we'll be back."

"The breakfast was very overpriced. The room was very attractive, historic and clean. The bed was comfortable. The family enjoyed the pool. Major complaint was that it was a hot day, the air conditioning wouldn't work and to make it worse, the heat wouldn't go off. "