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Metro Inns Newcastle

2.0 star property
Travelers find genuine hospitality from the top-rated staff at this Newcastle accommodation, creating a welcoming atmosphere to enjoy the surroundings

Choose dates to view prices

Metro Inns Newcastle provides a warm welcome in its garden setting with WiFi throughout. Guests connect with the helpful staff at the 24-hour front desk or take a moment to relax near the vending machine, all within easy reach in Newcastle.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen
The current price is AED 148
AED 177 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is AED 216
AED 260 total
includes taxes & fees
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About the neighborhood

Newcastle-upon-Tyne is home to Metro Inns Newcastle. St. James' Park and Newcastle-upon-Tyne Theatre Royal are local landmarks, and the area's natural beauty can be seen at Tyne Green Country Park and Rising Sun Country Park. Looking to enjoy an event or a game while in town? See what's happening at Kingston Park Stadium or Gateshead International Stadium. Visit our Newcastle-upon-Tyne travel guide
Map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY

What's nearby

  • BR6XW6 Northumbria university Newcastle upon Tyne
    Northumbria University
    7 min drive - 6.3 km
  • St. James\' Park showing modern architecture and a city
    St. James' Park
    8 min drive - 6.0 km
  • Quayside featuring a bridge, a river or creek and modern architecture
    Quayside
    9 min drive - 7.9 km
  • Kingston Park Stadium
    19 min walk - 1.7 km
  • Newcastle United Golf Club
    4 min drive - 3.0 km

Getting around

  • Blaydon Station
    6 min drive
  • Bank Foot Station
    14 min walk
  • Newcastle Intl. Airport (NCL)
    4 min drive

Restaurants

  • Subway
    9 min walk
  • McDonald's
    11 min walk
  • Starbucks
    15 min walk
  • Toby Carvery
    2 min walk
  • Greggs
    2 min drive

About this property

Metro Inns Newcastle

Hotel near St. James' Park
Metro Inns Newcastle provides a garden and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, a vending machine, and a reception hall
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 66 individually decorated rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • TVs with digital channels
  • Communal kitchens, heating, and daily housekeeping

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Citysteps Hotels Newcastle West
  • Free WiFi
  • Housekeeping
8.6 out of 10, Excellent, 46 reviews
The price is AED 178
AED 214 total
includes taxes & fees
29 Mar - 30 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in from 3 PM - 1:00 AM and 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Metro Inns Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Metro Inns Newcastle?

As of 28 March 2026, prices found for a 1-night stay for 2 adults at Metro Inns Newcastle on 30 March 2026 start from AED 148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Metro Inns Newcastle?

Check-in is from 3 PM–1:00 AM, and from 3:00 PM–1:00 AM. Late check-in is available during limited hours.

What time is check-out at Metro Inns Newcastle?

Check-out is at 10 AM.

Where is Metro Inns Newcastle located?

Situated in Newcastle-upon-Tyne, this hotel is 1 mi (1.6 km) from Kingston Park Stadium and within 3 mi (5 km) of Leazes Park and City of Newcastle Golf Club. University of Newcastle-upon-Tyne and Exhibition Park are also within 3 mi (5 km). Bank Foot Station is 14 minutes by foot and Kingston Park Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metro Inns Newcastle Reviews

6.8

6.6

Cleanliness

7.4

Location

8.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 84 out of 286 reviews
Rating 8 - Good. 68 out of 286 reviews
Rating 6 - Okay. 49 out of 286 reviews
Rating 4 - Poor. 30 out of 286 reviews
Rating 2 - Terrible. 55 out of 286 reviews

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly always happy to chat and advise
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Malcolm

Disliked: Property conditions & facilities
Everything was ok.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Terence

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Yes
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mustaque

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, lots of parking 👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff have been very helpful in my stressful situation. Room is clean and tidy.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
The hotel itself was great for the price, but it was far from the city and a gang of children harassed us and tried to hit us. They weren't good at it.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised how spacious it was and easy walk to the train.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Malcolm

Liked: Staff & service
Staff try their best. Rooms are dated and worn out. Bed was quite uncomfortable. Check out was early 10 am. Carpark is great, links to Newcastle via metro and bus is good. Formula one hotel was it's old name ( french I think) basic but dated.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Srijana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We were totally disappointed with the service . According to the payment , we did not get service. Bathroom with no shop and hard to shower. Everytime we need to go outside for common bathroom. Sometimes the bathroom packed. I don’t feel like it is hotel. With comfort i don’t find anything.No sound proff. We went there for relax and have good time but it was stressful. I don’t recommend here. I have not been in this kind of hotel or hostel. Very poor service but payment is high.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ahijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very friendly lady at the counter. We travelled to Newcastle recently for the Great North Run. The lady (I am so sorry for not remembering her name) had plenty of suggestions about how to get to the venue. She even let us keep the car parked after our check out. The location is very good as well. Buses and Metro available within a short walking distance. Great value for money!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities

Small double bed room

Very clean room and bed, but for double room it was not good
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrendous Hotel in Newcastle

This is one of the worst hotels I have ever stayed in. The room looked filthy from the moment I entered. The walls were shabby, the sink looked unclean and the carpet didn't appear to have been hoovered recently. During my stay I was only in the room a total of (about) 5 hours but was bitten twice by something and had very itchy skin, in two places, as a result. The communal bathrooms were also very dirty and there was no soap, of any kind, in the toilets. The way in is also not good, for pedestrians, as there is no footpath. Finally I was woken, around 2am, by loud shouting and the sound of doirs slamming and people arguung etc.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Ashley

Liked: Staff & service
Property is great location for town and food and shops in walking distance Very basic and is obviously half a hotel half a boarding place for people who are homeless and on council waiting list and a few let’s say unsavory characters hanging around but for the price it’s a good stop for a night or two. Toilets being in hallways was a bit of a shock but my fault for not reading properly before booking overall no issues but feel it’s a bit of pot luck with who ever else happens to be staying there when you go.Hence why some reviews seem to be so bad about other guests. Great for the price and would stay again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, property conditions & facilities
Got wot you paid for allstaff were brill apart from 1 miserable not the word not 1 bit of customer skill what so ever sat or sunday nite shift need to be gone
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Perry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, but there was a flickering light outside our room all night, a really creaky floorboard right next to the bed and another guest even found bed bugs in their room while we were there
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay hear , it full of junkies drunks , fighting, screaming at 2/34am . Doors slamming . No sleep so bad never again
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Clarissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived, the room had a strong musty smell, and both the room and corridors felt quite dingy. There was also a strong smell of marijuana in the corridors, which added to the overall discomfort. The communal showers and toilets were not shown in the listing photos, and in reality, they were poorly maintained and did not feel clean, which I found misleading. Although I was provided with the Wi-Fi network name and password, neither I nor my mother and friend—who were staying with me—were able to detect the network at all, let alone connect to it. This made it impossible for us to stay in the room, and I ended up checking out after only a few hours rather than staying the intended two nights. The room did match the photos in terms of layout, but only one angle was shown, which made it hard to gauge the actual size. It felt very cramped for three people. Additionally, the ladder on the bunk bed was unstable and wobbled when used. That said, I do want to mention that the receptionist was lovely and very helpful throughout.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near motorway network easy to get to no major hold ups would stay again when in Newcastle
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Alvaro

Disliked: Cleanliness, amenities, property conditions & facilities
Well. You have to read the fine print here. We are talking about shared toilets and bathrooms with poor hygiene. Pictures are misleading. I checked out 30 minutes after I checked in. I had to find another hotel to stay for the night.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Took one step inside the room and the stench was a cross between a hospital and a gutter. There was blood on the radiator and window and someone had clearly relieved themselves in the sink. Handed the key back and left straight away.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eamon

Liked: Cleanliness
Very friendly helpful staff reasonably priced and clean. No on suite butbCommunal toilets and showers clean also. 24 hour reception
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at the Metro a few times now and the staff are all friendly and accommodating. I will continue to stay at the Metro every time i go to Newcastle.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating. I would definitely go there again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in May 2025