"It was a clean room but in AM ready to go in bathroom and who comes out of the bathroom was a large brown cockroach! Yikes!"

"Wonderful staff, let us upgrade our room which we so needed"

"El personal muy amable, la última noche la habitación tenía humedad y parte del techo se desprendió. Rápidamente nos acomodaron en otra habitación. El colchón del sofá cama en muy malas condiciones y se expresó la queja y no hicieron nada para remediarlo. El hotel es algo caro y si tienes que caminar para llegar a la avenida principal donde están las tiendas, big hop bus, etc."

"This is the second and the last time I stay at the Palmer. I like the proximity to certain landmarks and the beds were comfy but other than that, the bathroom wasn't clean, there was a lot of hair in the tub, the shower faucet handle was filled with black scum on the inside. There was also a piece undone metal on the bottom of the vanity that scraped my kid's foot. There was no complimentary coffee/tea which added to the disappointment. I was too tired to ask for a different room with 2 kids...

"The hotel was clean, but they wouldn’t come clean your room every day after they ask you did you want them to come clean the room every day besides that it is nice big rooms I like that and very convenient convenient in the Oak Brook area. Everything is in Oakbrook that’s why I stayed over here and that’s a perfect location. Do not stay at O’Hare. Stay in Oak Brook if you come stay in Oak Brook area really nice."

"The room was very clean but obviously showing jts age-peeling wall paper, broken window shade, semi repairs to the bathroom wall behind the toilet. The stay was excellent t in every other way, but they really should attend to these types of upgrades."

"Great location. Staff was professional and helpful. Restaurant State and Lake had great breakfast and ambience. Roof at theWit was amazing with a good happy hour, great ambience and vibe with city views."

"Possibly the best place you can stay in Chicago. Awsome property and staff"