Find all hotels by Fraser in Old Windsor from AED 674

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"

"Make sure electrical outlets are working. "

"good place becareful the water from the tub comes out of the bathroom door"

"A little tired in the rooms. Foyer very nice, breakfast over crowded, 2 coffee machines not working. "

"Excellent place to stay near Heathrow T2 to catch an early flight back the next morning. The runway bar has a good view to catch planes landing one after another "

"Awesome stay! Breakfast could be a bit better."

"Excellent breakfast, room spacious and clean. Perfect location for major attractions."

"The breakfast was amazing with so much choice! The staff were great at check in and check out. Especially the lovely man looking after the luggage hold area. "

"The hotel was in a great location and had an amazing staff. The only real downfalls were the fact that the bed and pillows were extremely stiff/hard, and also that you could see directly thru the glass door that leads to the toilet. "