"Stayed 15 - 29 May
Excellent hotel although certainly not 5 star at present.
The staff were all exceptional and they are very definitely 5 star.
Standard room for the first 12 nts. Very nice room lacking in storage and full length mirror. But apparently hotel are aware of this since they opened in Jan 26 and it is in hand.
Breakfast was again 5 star with everything you could possibly want to set you up for the day.
We only eat at the hotel one evening, but it was extremely good when we did. Clearly more expensive than eating ‘out’, but that applies to any hotel in Khao Lak.
Very quiet whilst we were there as it’s low season, but this suited us fine and all facilities pools, etc were excellent.
Unfortunately the pool areas are surrounded by decking what is extremely slippery. Clearly not a good idea round a swimming pool. I slipped during the first week but was ok other than a bruised knee.
Two days before the end of our stay my partner also slipped and fell , but she unfortunately fractured her left arm. The staff were extremely quick and helpful on being advised of the accident, Jan and Joy could not of been more helpful with getting her comfortable and getting us to the clinic for x rays.
Earlier in the holiday I had also seen a much younger female slip, but get straight back up and carry on. where my partner slipped had one of its stairways blocked off because apparently someone had slipped going down them.
We were kindly upgraded to a garden villa for the last 2 days"
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