Find hotels near Parque Zoologico de Chapultepec, Mexico City from AED 316

"Clean room, friendly staff"

"The property was fine, but the staff and service was awful. It seemed they took every opportunity to "

"Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review"

"beds are not that comfortable. The bathrooms smelled"

"All good"

"Clean room. Friendly staff. Great for female solo travellers. "

"Excellent service! Would definitely come back"

"Food, service, rooms, amenities, and staff were first class all the way. I will be back."

"Excellent boutique hotel in a wonderful location. Unfortunate that there was significant road construction in the area during my stay, which was quite noisy and unavoidable in the early morning. The staff was excellent. Check-in was easy. Breakfast was unfortunately served later than I would have liked (began at 8am). "